Payroll Operations Technician

Virginia's Community College System (VCCS) is focused on maximizing community college resources for student success. The Payroll Operations Technician provides technical service and support in payroll and human resource management, ensuring accurate and timely processing of payroll tasks.

Responsibilities

• Provides entry-level technical service and support in one or more functional areas of payroll and human resource management
• Works cross-functionally within the department to support the payroll process through identified policies and procedures
• Remains informed on all payroll projects and updates as directed by the Payroll Manager or Supervisor and Department of Accounts
• May be required to perform other duties as assigned
• May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor

Skills

• Basic math, professional phone and email etiquette, and standard business communications
• Computer systems, HRIS systems, and Microsoft Office programs
• Basic understanding of payroll and human resource principles
• Retrieving and manipulating data via online access in database files through various software applications
• Analytical and critical thinking
• Strong verbal communication, writing, and proofreading/editing
• Strong customer service
• Computer expertise with knowledge of Microsoft Office applications, especially Excel
• Excellent attention to detail
• Excellent mathematical aptitude and numerical skills
• Ability to organize and manage workflow to ensure payroll tasks are processed accurately and timely
• Ability to deal sensitively with confidential information
• Ability to work independently as well as a team member
• Ability to work flexible hours as needed
• Ability to work in a fast-paced environment with multiple customers and priorities
• Ability to work effectively with a wide range of constituencies
• Willingness and ability to be flexible and to grow professionally as the position changes
• Practices ethical behavior and demonstrates and supports the SSC values and mission
• Remains optimistic and supportive of established procedures while looking for process improvements and efficiencies
• Previous experience handling multiple administrative tasks/assignments at one time
• Customer service experience
• Functional knowledge of Human Resource Information Systems
• Experience with MS Office, especially Excel
• Experience handling and reporting large volumes of data with accuracy
• Experience with Peoplesoft/Oracle systems
• Experience with financial and/or payroll reconciliation processes
• Knowledge of Process Improvement Techniques
• Adobe Acrobat Pro skills
• Shared services or call center experience
• Experience in higher education and/or state government

Company Overview