IT Business Analyst - Quality Assurance
Nelnet is a diversified and innovative company committed to enriching lives through the power of service. The IT Business Analyst - Quality Assurance role involves formulating and defining system scope, performing QA activities, and acting as a bridge between business needs and technical capabilities.
Responsibilities
- Reviews, analyzes, and evaluates business systems and user needs
- Performs requirements analysis
- Ensure solutions meet business needs and requirements
- Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions
- Documents requirements, evaluates scenarios, and executes changes needed to respond to requirements
- Conducts meetings and presentations to share and review ideas and findings
- Creates and updates system documentation
- Drives testing
- Responsible for performing any aspect of Quality Assurance including Software Quality Assurance, QA program Implementation, Testing, Verification, and Validation
- Identifies test scenarios, test scripts, and defines Acceptance Criteria for use in test cycles
- Write appropriate test scenarios, test scripts, and analyze test results
- Summarizes and communicates testing outcomes in meaningful ways
- Accurately report defects found during testing
- Report, track, and determine priority of reported bugs
- Acts as liaison among clients, operations, and technical staff
- Communicate and collaborate with other testers, team members and other technical teams
- Develop and maintain test plans, manual and automated test scripts (as required) for functional, interface and user acceptance testing
- Execute regression tests, functional tests, and data tests
- Facilitate and lead User Acceptance Testing (UAT)
- Perform various types of testing including functional, system integration, regression and User Acceptance
- Assist with testing and support activities related to the implementation
- Provide feedback on usability
Skills
- Must reside near one of the specified office locations: Boise, ID; Centennial, CO; Lincoln, NE; Sidney, NE; Madison, WI
- Must complete United States Government security clearance
- Must be a United States citizen
- Experience in reviewing, analyzing, and evaluating business systems and user needs
- Experience in performing requirements analysis
- Ability to ensure solutions meet business needs and requirements
- Experience in evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions
- Experience in documenting requirements, evaluating scenarios, and executing changes needed to respond to requirements
- Experience in conducting meetings and presentations to share and review ideas and findings
- Experience in creating and updating system documentation
- Experience in driving testing
- Experience in performing any aspect of Quality Assurance including Software Quality Assurance, QA program Implementation, Testing, Verification, and Validation
- Ability to identify test scenarios, test scripts, and define Acceptance Criteria for use in test cycles
- Experience in writing appropriate test scenarios, test scripts, and analyzing test results
- Ability to summarize and communicate testing outcomes in meaningful ways
- Experience in accurately reporting defects found during testing
- Experience in reporting, tracking, and determining priority of reported bugs
- Ability to act as liaison among clients, operations, and technical staff
- Ability to communicate and collaborate with other testers, team members, and other technical teams
- Experience in developing and maintaining test plans, manual and automated test scripts (as required) for functional, interface, and user acceptance testing
- Experience in executing regression tests, functional tests, and data tests
- Experience in facilitating and leading User Acceptance Testing (UAT)
- Experience in performing various types of testing including functional, system integration, regression, and User Acceptance
- Experience in assisting with testing and support activities related to the implementation
- Ability to provide feedback on usability
Benefits
- Medical
- Dental
- Vision
- HSA and FSA
- Generous earned time off
- 401K/student loan repayment
- Life insurance & AD&D insurance
- Employee assistance program
- Employee stock purchase program
- Tuition reimbursement
- Performance-based incentive pay
- Short- and long-term disability
- Robust wellness program
Company Overview