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"AI Voice & Dispatch Automation Platform Developer

Remote role Full-time Open position

I need an experienced developer to build a comprehensive AI-powered automation platform for HVAC companies. This system will handle customer calls, dispatching, billing, sales, and internal operations. TOTAL PROJECT BUDGET: $6,000 INBOUND CALL AUTOMATION Features: 24/7 AI call answering system Emergency vs non-emergency call triage Intelligent scheduling and rescheduling Customer lookup with job history recall Automated quote generation and requests AI troubleshooting (diagnose issues before sending techs) Convert price shoppers into booked appointments Integrations: ServiceTitan, Jobber, Housecall Pro, or similar field service software Google Calendar / scheduling platforms DISPATCH & TECHNICIAN MANAGEMENT Features: Automatic job assignment based on location, skill level, and availability Instant SMS to tech with job details Real-time tech ETA tracking After-hours emergency screening (filters non-emergencies) Automated job completion verification INVOICING & PAYMENT AUTOMATION Features: Auto-generate and send invoices upon job completion Text-to-pay payment links Automated payment reminder sequences Unpaid invoice follow-up automation Maintenance membership recurring billing Integration with payment processors (Stripe or similar) SALES & UPSELL ENGINE Features: AI upsells maintenance memberships during calls Seasonal tune-up offers Indoor air quality product add-ons Automated quote follow-up sequences (SMS/email/phone) Dead lead reactivation campaigns OUTBOUND COMMUNICATION AUTOMATION Features: Missed call → instant callback text Automated appointment reminders "Tech is on the way" notifications with ETA Job completion notifications Automated review request system Membership renewal reminders REPORTING & ANALYTICS DASHBOARD Required Reports: Daily performance summary (calls, bookings, revenue) Technician performance scorecards Booking close-rate tracking Missed call recovery statistics Job pipeline overview Invoice and payment summary AI-generated recommendations INTERNAL AI ASSISTANT TOOLS Features: Tech support chatbot for equipment troubleshooting Owner assistant for scheduling, HR reminders, inventory alerts Document search for manuals and troubleshooting guides ADMIN, SECURITY & COMPLIANCE Features: Call recording storage system Automated documentation of all interactions Full audit trail of all system actions Secure data handling PROJECT DETAILS Total Budget: $6,000 (Fixed price for entire project) Timeline: 3-4 weeks preferred Deliverables: Fully functional AI dispatch system with all features listed above Admin dashboard for HVAC companies Basic documentation for system operation 2 weeks of bug fixes after launch included Payment Structure: 30% ($1,800) at project start 30% ($1,800) at midpoint review 40% ($2,400) at final delivery and launch TO APPLY, INCLUDE: Portfolio: Examples of AI automation systems, dispatch systems, or similar projects you've built Approach: How you'll build this within the $6,000 budget - what tools, platforms, and methods will you use? Timeline: Realistic timeline for delivery Experience: Relevant experience with AI voice systems, dispatch automation, or field service software Questions: Any clarifying questions about features Budget Note: $6,000 is the maximum budget for this project. Only apply if you can realistically deliver a working system at this price point. Be creative with your approach - we're open to using automation platforms, no-code/low-code tools, or other efficient methods to keep costs down while ensuring quality. ✅ TECHNICAL REQUIREMENTS Must Have Experience With: AI voice agent development and phone systems SMS automation Building web dashboards Database design API integrations Payment processing integration Nice to Have: Field service industry experience HVAC software knowledge CRM integrations SUCCESS CRITERIA System must: Answer real customer calls 24/7 and handle them correctly Book and reschedule appointments accurately Dispatch techs automatically with job details Process payments and send invoices Generate daily reports Work reliably without constant supervision IMPORTANT NOTES $6,000 budget is FIRM - only apply if you can deliver within this budget Looking for efficient developers who can leverage existing tools and platforms We need a WORKING system for real customers, not just code System doesn't need to be fancy, but must be functional and reliable Must provide regular progress updates (every 2-3 days) Good communication is critical Open to creative solutions that keep costs down while meeting requirements Apply tot his job Apply To this Job

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