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Customer Service - Data Entry

Remote role Full-time Open position

Waco Tribune-Herald is a company that assists clients with classified ad placements across various publications. The role involves managing real estate photo ads, communicating with clients about ad modifications, and resolving issues related to ad placements.

Responsibilities

  • Help clients with the wording, placement, modification and cancelation of classified ads
  • Contacting/informing clients when ads are ending
  • Problem solving issues with ads
  • Collecting payment for ads
  • Help self-service clients with ad placement, questions and issues

Skills

  • Strong verbal and written communication skills
  • Computer proficiency
  • Ability to multi-task in a deadline driven environment
  • Help clients with the wording, placement, modification and cancelation of classified ads
  • Contacting/informing clients when ads are ending
  • Problem solving issues with ads
  • Collecting payment for ads
  • Help self-service clients with ad placement, questions and issues
  • Previous employment references are required

Benefits

  • Medical
  • Dental
  • Vision
  • Life insurance after 60 days of employment
  • $500 Recreation Bonus after 6 months
  • 401k Plan after 1 year

Company Overview

  • Waco Tribune-Herald is a newspapers company that offers news, entertainment, and sports updates In Texas. It was founded in 1892, and is headquartered in Waco, Texas, USA, with a workforce of 51-200 employees. Its website is http://wacotrib.com.
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