[Remote] Credit Balance Representative

Note: The job is a remote job and is open to candidates in USA. TridentCare is a healthcare organization seeking a Credit Balance Representative. The main purpose of this role is to review and validate daily credit balances, research issues contributing to these balances, and maintain compliance with departmental benchmarks.

Responsibilities

• Review daily credit balances to determine the validity of the credit balance and obtains the associated EOB’s to validate
• Researches and identifies issues and problems contributing to credit balances
• Notates accounts in detail regarding the happenings of credit balances
• Puts required data together for any refund that has been validated
• Maintains compliance with all established departmental benchmarks including, but not limited to, accuracy and daily productivity
• Keeps Supervisor informed of areas of concern and problems identified. Notifies Supervisor of any delays in refund processing
• Performs other tasks as assigned to support the goals of the organization

Skills

• Review daily credit balances to determine the validity of the credit balance and obtains the associated EOB's to validate
• Researches and identifies issues and problems contributing to credit balances
• Notates accounts in detail regarding the happenings of credit balances
• Puts required data together for any refund that has been validated
• Maintains compliance with all established departmental benchmarks including, but not limited to, accuracy and daily productivity
• Keeps Supervisor informed of areas of concern and problems identified
• Notifies Supervisor of any delays in refund processing
• Performs other tasks as assigned to support the goals of the organization

Benefits

• Two weeks of vacation time
• Health Insurance after 30 days!
• Sick time
• 8 paid holidays
• Same day pay available
• Medical insurance allowance, giving you the freedom to customize your plan to fit your needs
• Dental insurance
• Vision insurance
• Disability insurance
• Company paid life insurance
• 401(k)

Company Overview