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Digital Media Creator

Remote role Full-time Open position

World Wrapps is seeking a Digital Media Creator to support their digital marketing efforts with a focus on social media management, content creation, influencer outreach, and email marketing. The role requires a creative individual who enjoys creating engaging digital content and is comfortable working both independently and as part of a team.

Responsibilities

  • Actively manage and publish content across Instagram, TikTok, Facebook, and LinkedIn
  • Plan and maintain a social media content calendar aligned with promotions and brand goals
  • Monitor engagement, comments, and direct messages; respond or escalate as appropriate
  • Track and report basic performance metrics including engagement, reach, and follower growth
  • Identify, contact, and coordinate with local influencers and content creators to support brand awareness and promotional campaigns
  • Create short-form photo and video content for social platforms (in-store, food, team, and promotional content)
  • Capture content on-site at World Wrapps locations as needed
  • Edit content using tools such as Canva, CapCut, Adobe Express, or native platform tools
  • Brainstorm creative concepts aligned with campaigns, trends, promotions, and brand voice
  • Ensure all content is on-brand and optimized for each platform
  • Assist with building and executing email campaigns including promotions, announcements, and customer journey communications
  • Support CRM segmentation and targeting strategies
  • Help manage email calendars and campaign timelines
  • Track and report email performance metrics such as open rates, click-through rates, and conversions
  • Support ongoing CRM initiatives focused on customer retention and engagement

Skills

  • 1+ year of hands-on experience actively creating and posting content on Instagram, TikTok, and/or other short-form platforms (professional, freelance, or personal brand experience acceptable)
  • Demonstrated experience producing short-form social media content
  • Experience using content creation and editing tools (e.g., Canva, CapCut, Adobe Express, or similar)
  • Strong written communication skills and attention to detail
  • Highly organized, dependable, and able to manage multiple projects simultaneously
  • Creative mindset with an interest in food, hospitality, or lifestyle brands
  • Ability to work independently while collaborating with a broader marketing team
  • Must be at least 18 years of age
  • Ability to communicate effectively in English
  • Valid driver's license and reliable personal vehicle
  • Experience with or familiarity using email marketing platforms and CRM tools

Benefits

  • Performance bonus up to 10% of annual salary.
  • Mileage reimbursement for work-related travel between locations and content capture, in accordance with company policy.
  • Up to 80 hours of paid time off (PTO) annually.
  • Medical, dental, vision, and life insurance - Employer contribution based on 100% for the employee and 50% for employee dependents on the company’s base health plan.
  • Retirement savings plan.

Company Overview

  • World Wrapps is a restaurant and catering company that focuses on wraps. It was founded in 1996, and is headquartered in Seattle, Washington, USA, with a workforce of 51-200 employees. Its website is http://worldwrapps.com.
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