Experienced Full Stack Customer Account Manager – Strategic Partnership Development with Disney

At arenaflex, we are a family-owned independent Coca-Cola bottler that is the third largest privately-held and the sixth largest independent Coca-Cola bottler in the United States. We sell, market, manufacture, and distribute over 600 products of The Coca-Cola Company and other partner companies, including Monster Beverage Corporation and BODYARMOR. arenaflex was named as a 2023 US Best Managed Company by Deloitte Private and The Wall Street Journal, recognizing our outstanding achievements in four key areas: strategy, ability to execute, corporate culture, and governance/financial performance.

What We Offer

As an arenaflex Associate, you will have access to our Total Rewards Program, which includes:

• Total Wellness Programs, including health, dental, and vision plans
• 401K program with a healthy company match
• Supplemental Life Insurance
• Three weeks of vacation pay and 11 company-paid holidays
• Tuition reimbursement
• Employee Assistance Programs (EAP)
• Competitive compensation

Job Description

We are seeking an experienced Full Stack Customer Account Manager to join our team based out of our Orlando area facility, working closely with Disney. As a key member of our Commercial Leadership team, you will be responsible for identifying and maximizing opportunities with customers, developing and successfully selling customer business plans and promotional plans that align with and support the customer's and the arenaflex system's business objectives and strategies.

Key Responsibilities

* Develop a customized yearly business plan addressing the critical needs of the customer while delivering arenaflex system budgeted profit and volume

• Develop collaboratively with customers and/or Channel a yearly price/package plan that generates desired results for both Customer/Channel and the arenaflex system
• Collaborate with internal Business Partners (PGM, Marketing, Finance) to develop programming that will accelerate incremental business and exceed program objectives
• Conduct post-promotional analysis measuring the success levels of promotions and making any necessary changes to price/package plan
• Sell-in and implement local, regional, or national marketing strategies
• Subject matter expert on assigned Customer and/or Channel, responsible for communicating weekly with the frontline sales management discussing promotional plans, display commitments, and establishing goals against assigned metrics
• Work with Category Management to gain key market and customer insights and turn insights into specific actions that will positively influence the customer's buying patterns
• Negotiate contracts for new business and renegotiate contracts for existing business
• Manage customer/channel forecast to ensure alignment with business trends while mitigating risk of product supply issues

Requirements

* Bachelor's degree

• 5+ years in the consumer goods industry
• Previous experience managing multiple key accounts
• Experience working with Nielsen and other syndicated data
• Experience in developing successful annual business plans and price/package for retail customers
• Change agent who thrives in a fast-paced, ever-changing environment
• Strategic Selling, Conceptual Selling, Account Management
• Consumer goods and Beverage Industry knowledge
• Customer-focused
• Bilingual preferred
• Experience influencing effective negotiation and selling with retailers

Additional Qualifications

* Strong communication skills (Listening, Speaking, Writing, Inquiring)

• Previous experience within category management is highly desired
• Strong negotiation, collaboration, and analytical skills
• Food Service on Premise (FSOP), Direct Store Delivery (DSD), and/or Beverage category experience preferred

Work Environment and Company Culture

arenaflex is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. Our company culture values trust, integrity, and relationships, and we strive to create a work environment that is inclusive, supportive, and empowering.

Career Growth Opportunities and Learning Benefits

arenaflex offers a range of career growth opportunities and learning benefits, including:

• Professional development programs and training sessions
• Mentorship and coaching opportunities
• Opportunities for advancement and career progression
• Access to industry-leading tools and technologies
• Collaborative and dynamic work environment

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation package, including:

• Salary
• Bonus structure
• Comprehensive benefits package
• Retirement plan
• Paid time off and holidays
• Employee assistance program
• Tuition reimbursement

How to Apply

If you are a motivated and results-driven professional with a passion for customer relationships and strategic partnership development, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you! Apply for this job