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Implementation and Growth Associate

Remote role Full-time Open position

Meela Inc. is a fast-growing B2B SaaS company launching an AI tool designed to enhance the lives of older adults in senior living. The Implementation and Growth Associate will be responsible for training and onboarding the Meela product in senior living communities, while also supporting marketing initiatives and ensuring a smooth adoption process.

Responsibilities

  • Coordinate and lead on-site and remote launch activities for Meela product and services in senior living communities
  • Help residents understand the value and access Meela
  • Educate staff and care teams on the value of Meela and how they can support residents and family members
  • Collaborate with executive directors and community leadership to optimize adoption of Meela during initial and ongoing phases
  • Serve as the primary point of contact during launches
  • Track adoption metrics such as activation, utilization and resident satisfaction
  • Flag issues and work with internal teams to resolve them
  • Capture social media and promotional content to highlight Meela’s value
  • Support additional launch or community needs as they come up

Skills

  • Strong remote and in-person communication skills
  • Exceptional organization skills
  • Passion for working directly with older adults
  • Enjoys spending time in senior living or care settings
  • High energy and exceptional communication skills
  • Willing and able to travel extensively
  • Comfortable in a hands-on, fast-moving environment
  • Experience working in senior living, healthcare settings
  • Social media and marketing coordination skills
  • Experience working in senior living or healthcare
  • Experience onboarding users or supporting implementations
  • Experience creating short-form social content

Benefits

  • Health insurance
  • 401(k)
  • Lunch stipend

Company Overview

  • Meela is a personalized AI voice companion that calls older adults on their cell phones or landlines—no apps to download, no hardware to install. It was founded in 2024, and is headquartered in New York, New York, USA, with a workforce of 2-10 employees. Its website is https://www.meela.ai/.
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