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Retail Teller Regional Float

Remote role Full-time Open position

Heartland Bank and Trust Company is a community-focused bank with over 70 locations in Illinois and Eastern Iowa. They are seeking a Retail Teller who will provide excellent customer service, accurately process transactions, and build relationships with customers while working across various branch locations as needed.

Responsibilities

  • Facilitate an excellent customer experience, engaging customers by name, in a friendly and professional manner
  • Build and foster customer relationships by proactively identifying their needs and offering appropriate solutions
  • Knowledge of and ability to provide products and services available through the retail banking branch
  • Complete transactions accurately and efficiently, including cash handling
  • Comply with all policies and procedures to minimize the risk of fraud
  • Participate in various retail and bank projects as necessary

Skills

  • Willingness to travel and work in different locations
  • Facilitate an excellent customer experience, engaging customers by name, in a friendly and professional manner
  • Build and foster customer relationships by proactively identifying their needs and offering appropriate solutions
  • Knowledge of and ability to provide products and services available through the retail banking branch
  • Complete transactions accurately and efficiently, including cash handling
  • Comply with all policies and procedures to minimize the risk of fraud
  • Participate in various retail and bank projects as necessary
  • H.S. Diploma or GED preferred or equivalent combination of education and experience

Company Overview

  • The Drake family arrived in Central Illinois in 1852, and set down roots that still run deep. It was founded in 1964, and is headquartered in Bloomington, Illinois, USA, with a workforce of 501-1000 employees. Its website is http://hbtbank.com.
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