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Data Analyst

Remote role Full-time Open position

Tangam Systems is a rapidly growing company specializing in data analytics and visualization software for clients in the resort industry. The Data Analyst role involves providing business consulting and data analytics services, mastering the company's software, and creating valuable customer-facing analyses to optimize clients' operations and profitability.

Responsibilities

  • Mastered the Tangam analytics and visualization software and independently constructed valuable customer-facing analysis
  • Used superior data analytics skills to create recommendations on how clients can improve their operations
  • Enabled clients to optimize their game mix, table spreads, schedules and general operations to increase their profitability by 10% - 15%
  • Supported several successful timely rollouts of Tangam’s software working alongside the Account Managers
  • Learned new skills and coached others using own expertise
  • Improved skills in data visualization, SQL, and Excel to handle any type of analytical request
  • Identified case study opportunities based on client feedback and guidance from the Business team
  • Used client data to demonstrate the benefits of Tangam’s software
  • Released case studies to the press which resulted in new sales

Skills

  • Good communicator. Strong written/oral communication. Ability to explain complex ideas and statistical concepts in a clear, concise manner
  • Data wizard. 1-4 years of experience in data analysis. Proficient with Excel. Experience working with business intelligence tools such as Tableau or equivalent. Knowledge of relational databases with the ability to read and write SQL
  • Educated. Undergraduate degree in Applied Mathematics / Statistics, Business, Economics, or Computer Science / Engineering with a strong mathematics background
  • Willing traveler - Must be able to travel quarterly (:5% of working time)
  • Must have no criminal record
  • Experience using Tableau
  • Experience with building and/or using data models
  • Proficiency in spoken and written French/Mandarin/Cantonese

Benefits

  • Work-Life Balance: Flex time, work from home days and travel incentives.
  • Set-up: Standing / adjustable desks, massage chair & quiet rooms, employee lounge with Xbox, Switch & PS4/PS5.
  • Benefits Plan: Fitness allowance, dental/prescription/vision, massage & physio, and healthcare spending account.
  • Food & Fun: Fully stocked kitchen, fancy coffee machine, team lunches, long weekend bottle draws and monthly employee events.

Company Overview

  • Tangam Systems is a business intelligence software company located in Waterloo. It was founded in 2004, and is headquartered in Waterloo, Ontario, CAN, with a workforce of 51-200 employees. Its website is https://www.tangamsystems.com.
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