BILINGUAL SALES MANAGER IN TRAINING - MIDTOWN

CITY Furniture is a well-established furniture company with over 50 years of experience, known for its family-spirited organization. The Bilingual Sales Manager in Training role involves participating in a structured training program while working as a Sales Associate, preparing for future management responsibilities by learning sales processes and customer service skills.

Responsibilities

• Learning the Showroom Manager role, you will:
• Daily management tasks for the showroom
• Handling customer service issues
• Engaging with associates and guests in the showroom to drive sales, services, finance, ensure quality, and customer satisfaction
• Conduct training sessions with associates
• Helping solve problems in the showroom
• Communicate and support new initiatives and processes/changes in the showroom to drive results
• Learn and complete showroom inventory counts
• Learn how to manage a team and drive showroom / team performance
• Shadow experienced managers to learn operational and leadership skills
• Contribute to team meetings, sharing ideas and learning from senior leaders
• Learn and practice the responsibilities of a Showroom Manager, including but not limited to:
• As a Sales Associate, you will:
• Help guests design a home they'll love
• Engage and present various home furnishings and service options
• Navigate large showrooms and be on your feet 8 hours a day
• Build personal connections and guide customers through the sales process
• Assist guests in finding the best financing options
• Convert customer interactions into successful sales
• Create invoices and schedule deliveries
• Prospect and account management
• Maintain neatness of the showroom for a welcoming customer experience
• Meet or exceed monthly sales goals and other KPIs set by management
• Address customer concerns to ensure customer satisfaction
• Continue professional development

Skills

• Ability to work evenings and weekends as part of a flexible and accommodating full-time, 40-hour-per-week schedule
• Knowledge of Microsoft Office Programs (i.e. Excel, Word, and Outlook, etc.)
• Google Suite (i.e. Docs, Sheets, Slides, etc.)
• Ability to guide customers throughout the showroom for extended periods of time
• Bachelors Degree, preferred
• One or more years from a related environment preferred

Benefits

• Competitive, Transparent Compensation
• Medical, Dental, and Vision
• Life & Disability Insurance
• Voluntary Insurance (Accident, Hospital, Critical Care, etc.)
• 401(k) with Company Match
• Paid Vacation & Sick Time
• Employee Resource Groups (ERGs)
• Flexible Environment
• 90% Promote from Within
• Employee Assistance Program (EAP)
• Associate Purchase Discount Program
• Paid Parental Leave
• And so much more….

Company Overview