[Remote] CRM Solutions Engineer

Note: The job is a remote job and is open to candidates in USA. Net at Work is one of North America’s largest technology advisors and solution providers for small and mid-size businesses. The CRM Solutions Engineer will work with clients and the CRM consulting team to plan, design, develop, and launch new functionalities, while also researching and developing new offerings for the practice.

Responsibilities

• Recommend Technology Solutions for our customers and prospects
• Demonstrates understanding of goals and objectives and customer business needs by using Selling Through Curiosity discovery methodologies to ensure appropriate solutions are implemented
• Collaborates closely with Solution Engineers, consulting manager, sales and project teams in assessing business strategy and priorities, and tuning solutions to business goals
• Creates product demonstration scripts that clearly show how our CRM products address customer pain points based on progressive discovery
• Delivers product demonstrations in an effective and engaging manner to customer. Strives to tell relatable stories so that customers can clearly see how our CRM solutions solves their pain points and improves their business
• Can effectively manage an audience with diverse business needs and interests through demos ranging from a few hours to all day
• Contributes to more effective operations by developing and enforcing best practice policies and procedures for product implementations
• Develops detailed process and data models for logical and conceptual requirements to meet solution objectives. Applies modeling techniques and enterprise data standards to highly complex business requirements
• Performs initial design, problem solving and reviews of software architecture appropriate to strategic direction of the customer
• Coordinates cross-functional departments to develop solutions and resolve issues
• Works closely with Project and Consulting Managers to ensure development and technical resources are assigned with appropriate task durations
• Ensures financial targets are met by achieving budget goals and objectives

Skills

• 1-3 years of CRM application consulting or Sales / Solutions Engineer experience with other CRM solutions, executing the entire SDLC from concept to production as a lead functional or technical consultant
• Industry experience delivering highly available, highly scalable CRM solutions
• Experience creating high level estimates based on limited requirements
• Master at generating functional and technical Solution Design deliverables for both internal and external audiences
• Ability to travel throughout North America

Benefits

• Health and Welfare (Medical, Dental, Vision)
• Accident, Critical Illness, and Hospital Indemnity
• Employee Assistance Program (EAP)
• Life and AD&D Insurance
• Short- and Long-Term Disability Insurance
• Flexible Spending Accounts
• Transportation and Parking Accounts
• Health Savings Accounts (with company contribution)
• Retirement Planning (401k with matching contribution)
• Legal Benefits
• Identity Theft Protection
• Pet Insurance
• Wellness Program Offerings
• Paid Time Off, accrued per pay period based on years of service starting at 15 days annually.
• 8 Paid Holidays per year, including 1 floating holiday.

Company Overview

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