[Remote] Associate Project Manager, Client Services
Note: The job is a remote job and is open to candidates in USA. Lighthouse is a company built on a foundation of unique, compassionate, and driven individuals. They are seeking an Associate Project Manager to collaborate with project managers and clients to implement and manage litigation support tasks, ensuring project requirements and deadlines are met.
Responsibilities
- Develop a thorough understanding of Lighthouse workflows, critical paths needed to progress work through the system and tools used by Lighthouse to manage workflows
- Assist in project management tasks and take ownership on workflows designated as Associate PM tasks
- Communicate proper expectations for scope and deadlines to internal and external stakeholders
- Learn to analyze project requirements to effectively create and maintain project schedules by developing an understanding of project activities, sequences of events, dependencies, work effort, duration of tasks across departments, and associated resource requirements based upon the size of the queue
- Provide support to project management team on project start-ups including kick-off call preparation and documentation of standards, as well as with project closure tasks such as final billing and data destruction
- Provides support for all aspects of workflow coordination, including creation of work orders for tasks associated with data processing, hosting, and production; completing work order reviews to ensure accuracy and completeness of instructions; and conducting final check reviews before work product is released to clients
- Under the supervision of more senior project managers, draft and manage internal and external project communications to effectively provide project information and deliverables
- Perform other related duties as assigned
Skills
- Develop a thorough understanding of Lighthouse workflows, critical paths needed to progress work through the system and tools used by Lighthouse to manage workflows
- Assist in project management tasks and take ownership on workflows designated as Associate PM tasks
- Communicate proper expectations for scope and deadlines to internal and external stakeholders
- Learn to analyze project requirements to effectively create and maintain project schedules by developing an understanding of project activities, sequences of events, dependencies, work effort, duration of tasks across departments, and associated resource requirements based upon the size of the queue
- Provide support to project management team on project start-ups including kick-off call preparation and documentation of standards, as well as with project closure tasks such as final billing and data destruction
- Provides support for all aspects of workflow coordination, including creation of work orders for tasks associated with data processing, hosting, and production; completing work order reviews to ensure accuracy and completeness of instructions; and conducting final check reviews before work product is released to clients
- Under the supervision of more senior project managers, draft and manage internal and external project communications to effectively provide project information and deliverables
- Perform other related duties as assigned
- Bachelor's degree (Masters or JD a plus)
- Prior eDiscovery or legal experience a plus
- Project management experience or PMP certification a plus
- Good analytical and logical skills
- Effective written and oral communication skills
- Strong organizational skills and the ability to multitask
- Proactive approach to problem-solving and the ability to anticipate client needs
- Flexibility and adaptability to handle a changing and growing workload
- Understanding of project management skills
- Ability to foster positive and professional relationships at all levels internally and externally
Benefits
- Medical
- Dental
- Vision
- 401k with company match
- Life & AD&D
- Short and long-term disability
- Telemedicine
- Other wellness plans
- Flexible PTO program
- Paid volunteer days
- Voluntary insurance plans including accident, hospitalization, and critical illness plans
- Pet insurance
Company Overview
Company H1B Sponsorship