[Remote] Software Engineering Manager II, Payment Solutions- Servicing

Note: The job is a remote job and is open to candidates in USA. Credit Acceptance is an award-winning company recognized for its workplace culture and stability in the used car finance industry. They are seeking a Software Engineering Manager II to lead and mentor engineering teams, ensuring alignment with agile methodologies and delivering high-quality products that enhance customer satisfaction and business value.

Responsibilities

• Leads and mentors team members on essential agile and product mindset tenets including early learning, self-organized teams, cross functionality, customer obsession, outcome focused, incremental delivery and test driven
• Participates in work planning processes to ensure the most important work is aligned to the appropriate team, that work is broken down enough that outcomes can be delivered incrementally
• Leads and mentors cross functional team members on building world class products that deliver customer delight and business value
• Designs solutions to meet requirements for initiatives involving multiple team applications as well as applications owned by other teams
• Supports delivery teams to ensure process and technology standards are consistently followed to enable consistent delivery of value
• Develops and tracks delivery metrics while monitoring technical health of the product, informs progress toward delivery goals, and provides support appropriately when needed
• Builds effective teams by ensuring you have the right people and setting clear expectations
• Monitors and evaluates team performance and continuously coach and mentor team members
• Sets up your team for operational success by having a sound understanding on the system ecosystem, architecture, technologies and system domains and how these are used to achieve business outcomes
• Is an active participant in on-call escalation and incident management

Skills

• Bachelor's Degree or equivalent experience
• Minimum of 5 years' experience leading engineering teams
• Proven experience in technical leadership, capable of providing mentorship, cross-functional project execution, setting and executing on technical vision and strategy
• Extensive experience implementing Agile and DevOps practices including but not limited to test driven, incremental releases, continuous integration, and deployment pipeline automation
• Experience in microservices design strategies and implementation including migration planning, service granularity, interservice communication, traceability, orchestration, and failure isolation
• Experience with Cloud migrations and working in a mixed on-prem / cloud environment (container orchestration, security, serverless)
• Experience with loan servicing applications or systems
• 4 years' experience of leading initiatives in a Java ecosystem
• Track record of identifying opportunities to improve outcomes via new tools and approaches, evaluating and measuring candidate solutions, and successfully advocating for their adoption
• Experience applying appropriate levels of transactional and race condition-resilient approaches, including database locking, distributed transactions (XA), SAGA pattern
• Ability to describe and design decoupled system transaction models that are resilient to upstream and downstream outages with appropriate recovery models
• Experience implementing and operationalizing rules engines

Benefits

• 401(K) match
• Adoption assistance
• Parental leave
• Tuition reimbursement
• Comprehensive medical/ dental/vision
• Many nonstandard benefits that make us a Great Place to Work

Company Overview

• Credit Acceptance is an indirect finance company that helps eligible consumers restart financially. It was founded in 1972, and is headquartered in Southfield, Michigan, USA, with a workforce of 1001-5000 employees. Its website is http://www.creditacceptance.com/.

Company H1B Sponsorship

• Credit Acceptance has a track record of offering H1B sponsorships, with 49 in 2025, 48 in 2024, 15 in 2023, 30 in 2022, 24 in 2021, 16 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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