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[Remote] Machine Learning Engineer Intern (E-commerce-Conversational AI) - 2026 Summer/Fall (PhD)

Remote role Full-time Open position

Note: The job is a remote job and is open to candidates in USA. ByteDance is a company that inspires creativity and enriches life through its innovative products. They are seeking a Machine Learning Engineer Intern to develop NLP/ML algorithms to enhance user experience and support the e-commerce platform's Intelligent Customer Service.

Responsibilities

  • Applying LLMs for a variety of multilingual and multimodal scenarios of e-commerce business
  • Establishing a generative-based AI chatbot that is capable of resolving post-sale issues and achieving pre-sale interactive consultations
  • Text generation, including product titles and descriptions, dialogue summary, auto-replying of emails and tickets, etc
  • Machine translation, including optimizing translation quality in dozens of scenarios and language pairs in the e-commerce scenarios, as well as the research of related cutting-edge technologies

Skills

  • Currently pursuing a PhD in Software Development, Computer Science, Computer Engineering, or a related technical discipline
  • Experience with software development in at least one of the following programming languages: C++, Python, Go, Java
  • Good sense of teamwork and communication skills, practical experience in relevant business scenarios is preferred
  • Experience in NLP and LLM technologies
  • Proficient in using at least one mainstream deep learning framework such as TensorFlow/PyTorch, understanding distributed training, distillation acceleration, and other implementation methods
  • Aware of certain processing methods and optimization experience on domain adaptation, small sample construction, text mining, unsupervised/semi-supervised, and other similar issues
  • Familiar with commonly used machine learning and deep learning algorithms, understand basic network model structure (DNN/LSTM/CNN, etc.) and text representation methods (LDA/Word2Vec/ELMo/GPT/BERT, etc.), have practical experience in deep learning training and reasoning model tuning
  • Experience in large-scale text data processing or cleaning (Such as using Hadoop/Spark/Hive/Flink)

Benefits

  • Interns have day one access to health insurance
  • Life insurance
  • Wellbeing benefits and more
  • Interns also receive 10 paid holidays per year
  • Paid sick time (56 hours if hired in first half of year, 40 if hired in second half of year)
  • Interns who are not working 100% remote may also be eligible for housing allowance

Company Overview

  • ByteDance is a technology company that develops content creation platforms and services. It was founded in 2012, and is headquartered in Beijing, Beijing, CHN, with a workforce of 10001+ employees. Its website is http://bytedance.com.
  • Company H1B Sponsorship

  • ByteDance has a track record of offering H1B sponsorships, with 1350 in 2025, 1123 in 2024, 775 in 2023, 487 in 2022, 417 in 2021, 245 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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