Call centre jobs, Customer service, Telework or hybrid
Desjardins is a leading financial services cooperative in Quebec, and they are seeking Customer Service Representatives to join their dynamic call centre team. The role involves advising and supporting members and clients, providing a personalized experience, and building loyalty through various service opportunities.
Responsibilities
- Advising members and clients
- Supporting members and clients
- Building loyalty
- Providing a unique and personalized experience
Skills
- Diploma of College Studies (technical DCS) in a relevant field
- At least 1 year of relevant experience
- Other combinations of relevant training and experience may be considered
- Knowledge of French required
- For certain positions, advanced level proficiency in English may be required due to the nature of the duties or work tools or because the position involves interactions with English-speaking members and clients
- Work arrangements vary depending on the position and involve either hybrid work or telework
Benefits
- An annual performance-related bonus
- 4 weeks of flexible vacation starting in the first year
- Reimbursement of health and wellness expenses and telework equipment
- Group insurance including telemedicine
- A defined benefit pension plan that provides predictable, stable income throughout retirement
Company Overview