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Mortgage Operations Specialist- Entry Level

Remote role Full-time Open position

Spring EQ is a national home equity lender providing flexible financing solutions directly to consumers. They are seeking a highly motivated Entry-Level Operations Specialist to assist in daily operational tasks, ensure data integrity, and contribute to process improvements.

Responsibilities

  • Assist in the execution of daily operational tasks to support the team’s workflow
  • Accurately enter and update data into various systems and ensure data integrity
  • Support the operations team in troubleshooting issues, ensuring quick and effective resolution
  • Communicate effectively with internal teams to ensure alignment on processes and deadlines
  • Manage multiple tasks and prioritize effectively to meet deadlines
  • Proactively identify opportunities for process improvement and contribute ideas to optimize efficiency
  • Adhere to company policies and procedures to maintain compliance

Skills

  • Education: Associate or Bachelor's degree preferred
  • Experience: 1+ years in data entry, customer service, or operations is a plus, but not required. Exposure to high-volume work environments is beneficial
  • Proficiency in Microsoft Office Suite (Excel, Word, Teams, Outlook)
  • Strong attention to detail and excellent organizational skills
  • Ability to learn quickly and adapt to new tasks and responsibilities
  • Effective verbal and written communication skills
  • Ability to work collaboratively and independently in a team-oriented environment
  • Must be authorized to work in the United States; we do not offer sponsorship for work authorization
  • Willingness to learn and grow within the organization

Benefits

  • 401k Company Match
  • Annual Charitable Matching Gift Program
  • Commuter Benefits
  • Company Holidays
  • Credit Union Membership
  • Dental Insurance
  • Dependent Care Plan
  • Disability Insurance
  • Employee Assistance Program
  • Life Insurance
  • Medical Insurance
  • Paid Time Off Plan
  • Vision Insurance
  • Weekly Non-Management Dinner Benefit

Company Overview

  • Spring EQ aims for the goals of homeowners by providing visibility & access to their home's equity. It was founded in 2016, and is headquartered in Philadelphia, Pennsylvania, USA, with a workforce of 201-500 employees. Its website is https://www.springeq.com/.
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