AI Engineer, Integrations - Bellevue
Aircall is a unicorn AI-powered customer communications platform used by over 22,000 companies worldwide. The AI Engineer for the Integrations team will design, develop, and optimize scalable cloud-based solutions, collaborating with cross-functional teams and contributing to the entire software development lifecycle.
Responsibilities
- Own key responsibilities in the design, architecture, and end-to-end delivery of AI-driven modules
- Propose innovative solutions by staying ahead of AI landscape trends and emerging technologies
- Participate in requirements analysis to help with providing the right technical and business solutions for our customers
- Have key responsibilities within the design, architecture, and end-to-end delivery of your development
- Write clean scalable code and test and deploy applications and systems
- Revise, update, refactor, and debug code
- Participate in code reviews to ensure code quality and share knowledge
- Be part of an engineering organization delivering high quality, secure, voice solutions to Aircall clients
- Involvement in product and platform performance optimization and live site monitoring
- Participate in an on-call rotation to respond to critical system issues and ensure continuous system reliability
- Security is at the forefront of your mind in everything that you do
Skills
- Strong knowledge of LLMs and hands-on experience building with them - including usage, prompting and model integration
- Proven understanding and direct experience with Agentic AI systems, including designing, developing, and deploying AI Agents and MCP prototype/servers
- Familiarity with AI frameworks (e.g., LangChain, LlamaIndex, AutoGen) and modern AI architectures such as RAG, vector databases, reranking, and performance optimization
- At least 1 year of experience in back-end development using Python, TypeScript/Node.js, or Java, with a focus on security, scalability, availability, and performance
- Full-stack development experience is a strong plus
- Ideally you will have worked with AWS in a production environment and understand how to design for, deploy on and get the best out of, the environment and services provided by Amazon
Benefits
- Medical, dental, and vision insurance is 100% covered
- 401k plan with company matching!
- Unlimited PTO — take the time you need to come to work feeling great!
- Wellness, internet, and childcare reimbursements
- Generous parental leave policy
Company Overview
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