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Admissions Counselor

Remote role Full-time Open position

Campus is a company focused on guiding students through their admissions journey. As an Admissions Counselor, you will connect with prospective students, build trust, and guide them through the admissions process while managing a personal pipeline of outreach and follow-ups.

Responsibilities

  • Build trust and rapport with prospective students through high-energy, student-centered conversations
  • Identify and troubleshoot common student challenges, whether it’s confusion about the process, readiness for college, or emotional stress
  • Conduct admissions interviews that uncover each student’s goals, motivations, and potential barriers
  • Guide and follow-up consistently with students through the application and enrollment process, including assistance in completing their application, steps for enrollments, and clear understanding of the Campus program, schedule, and expectations
  • Use sound judgment to help students navigate ambiguity, objections, or frustration with clarity and care
  • Manage a personal pipeline, making 80+ calls daily, conducting interviews, and following up consistently via structured phone, text, and email
  • Manage your daily tasks, follow-ups, and notes with precision using Salesforce and structured outreach tools
  • Maintain clean, accurate documentation that supports seamless handoffs between Admissions, Financial Aid, and Onboarding
  • Thrive in ambiguity, pivot often, and stay motivated and persistent despite repeated rejection or student drop-off

Skills

  • Bachelor's degree
  • Clear, confident phone communication and strong written follow-up
  • Comfort with metrics and performance targets
  • Familiarity with tools like Salesforce, Google Sheets, or other CRMs (or eagerness to learn)
  • Proven ability to manage a high volume of outreach and follow-up
  • Experience in admissions, recruitment, sales, or another student/customer-facing role

Benefits

  • Medical, Dental and Vision Insurance
  • 401(k) match
  • Fertility benefits via Carrot
  • Flexible working hours & a hybrid work schedule (Mon & Fri remote; Tues-Thurs in-office)
  • Take what you need PTO + paid holidays
  • In-office lunches for our Atlanta office
  • Social events - happy hours, birthday celebrations, holiday parties, & more!
  • Opportunity to make an impact – you’ll be an integral player in bringing our vision to life

Company Overview

  • Campus is an online college offering accredited degrees with live classes taught by a network of the world's top professors. It was founded in 2016, and is headquartered in New York, New York, USA, with a workforce of 201-500 employees. Its website is http://campus.edu.
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