[Remote] Sales Engineer I, SE Desk PT/MT
Note: The job is a remote job and is open to candidates in USA. Samsara is the pioneer of the Connected Operations™ Cloud, enabling organizations to harness IoT data for improved operations. The Sales Engineer role involves engaging with customers to provide technical solutions and support related to IoT hardware and software, ensuring successful implementation and integration of Samsara's technology.
Responsibilities
- Assist the Global Sales Team with their technical inquiries and tasks by monitoring and maintaining an inbound question queue
- Assist with technical trials across Samsara’s Sales Engineering team as necessary to convey the value of a Samsara solution within a prospect’s operation
- Create software scripting solutions and integrations where appropriate to assist with technical proof of concepts
- Be available for internal Q&A from Samsara account teams requesting technical assistance on behalf of their customers
- Produce and manage digital content to assist with product learning, product adoption, hardware installation, and software configuration
- Update and manage internal hardware and software lab infrastructure, both in office and remote kits
- Coordinate and participate in new product testing activities
- Gather and highlight industry-specific customer use cases for Samsara solutions by working with technical sales teams
- Coordinate cross functional communication to ensure prospect sucess (RFP responses, Product Feature REquest management, Customer Support triaging, etc.)
Skills
- BS in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or related discipline
- Ability to explain complex technical concepts to non-technical audiences
- Basic understanding of electronics and electrical systems
- Well-versed in one of the following: cloud software, networking, automation and control systems
- 1+ years experience working with customers in a pre-sales or support capacity
- Experience tinkering with hardware gadgets, sensors, or vehicles is a plus
Benefits
- Health benefits
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