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[Remote] Sales Development Representative | California, Oregon, Washington, or Colorado| Remote

Remote role Full-time Open position

Note: The job is a remote job and is open to candidates in USA. Grafana Labs is a remote-first, open-source powerhouse with over 20 million users of its visualization tool. They are seeking a Sales Development Representative (SDR) to engage with users and prospects, helping them navigate their Grafana journey while identifying new business opportunities to support the company’s revenue goals.

Responsibilities

  • Build and maintain knowledge of our technology, competitors, open source ecosystem, and industry trends
  • Follow up on inbound leads effectively and efficiently
  • Use a multi-channel approach (email, social, calling) to proactively outreach to new leads within target accounts; our top SDRs are confident and effective on the phone
  • Use Salesforce and Grafana dashboards for lead and account management and research
  • Use research and data to prioritize and customize outreach to target prospects and accounts via email and LinkedIn
  • Drive effective discovery conversations to understand users’ needs and goals in to provide them the appropriate resources and communicate how Grafana can help them
  • Consistently meet new business opportunity and pipeline targets
  • Collaborate with cross-functional teams such as marketing and sales to win as a team

Skills

  • Located in PST
  • Open to feedback and coaching, always looking for ways to improve
  • Clear and concise written and verbal communication style
  • Excellent organizational skills and the ability to prioritize many tasks and demands
  • Willingness and ability to take on any task - no matter how small or big - with a focus on quality
  • Resourceful and proactive in an environment that is constantly evolving
  • Driven by purpose and by winning with a team-first attitude

Benefits

  • Equity
  • Bonus (if applicable)
  • 30 days per annum annual leave policy
  • 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days

Company Overview

  • Grafana Labs is an open-source software platform built to support monitoring, visualization, and metric analytics. It was founded in 2014, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is http://grafana.com.
  • Company H1B Sponsorship

  • Grafana Labs has a track record of offering H1B sponsorships, with 2 in 2025, 1 in 2022, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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