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Institutional Custody Admin

Remote role Full-time Open position

UMB Bank is a financial institution providing custody services to large global and domestic institutional clients. The Client Service Administrator position supports these clients by handling inquiries, processing requests, and driving client strategies while working collaboratively within the team.

Responsibilities

  • You will field client inquires and serve as the primary contact for assigned custody clients to process any requests and provide the highest level of customer service
  • You will use Excel for tracking and reporting purposes and use Custody processing systems to enter wire transactions, trades, and other money movements
  • You will partner with internal teams to drive client strategies and ensure client requests are satisfied

Skills

  • You have a minimum of one (1) year prior experience working in Financial Services (or equivalent experience) in a fast paced, deadline driven environment

Benefits

  • Paid Time Off
  • A 401(k) matching program
  • Annual incentive pay
  • Paid holidays
  • A comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage
  • Health savings
  • Flexible spending
  • Dependent care accounts
  • Adoption assistance
  • An employee assistance program
  • Fitness reimbursement
  • Tuition reimbursement
  • An associate wellbeing program
  • An associate emergency fund
  • Various associate banking benefits

Company Overview

  • UMB Financial Corporation is a leading provider of financial services for individuals and institutions. It was founded in 1913, and is headquartered in Kansas City, MO, US, with a workforce of 1001-5000 employees. Its website is https://www.umb.com.
  • Company H1B Sponsorship

  • UMB Bank has a track record of offering H1B sponsorships, with 11 in 2025, 20 in 2024, 14 in 2023, 33 in 2022, 11 in 2021, 18 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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