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Training Analyst 1, 2, or Senior

Remote role Full-time Open position

About the position Join us in building a better future for Arizona! SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona. Why Work at SRP At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power. SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits: Pension Plan (at no cost to the employee) 401(k) plan with employer matching Available your first day: Medical, vision, dental, and life insurance Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave) Parental leave (up to 4 weeks) and adoption assistance Wellness programs (including access to a recreation and fitness facility) Short and long-term disability plans Tuition assistance for both undergraduate and graduate programs 10 Employee Resource Groups for career development, community service, and networking Summary Under supervision, plans, organizes, develops, coordinates, instructs and evaluates management and technical training and development programs. Function is designed to assist in providing an adequate and continuing flow of trained and qualified personnel to fill human resource requirements and standards. Position involves interaction with all employee levels and various community and educational resources in an advisory role.

Responsibilities

  • Plans, administers, evaluates learning projects for SRP employees and/or international audiences as assigned.
  • Designs, develops, implements learning projects based on appropriate needs analysis and development strategy.
  • Maintains accurate records, schedules facilities, and coordinates all elements of assigned projects/tasks, for effective learning.
  • Maintains continuing communications with selected managers/supervisors regarding current projects and future needs.
  • Assists managers and supervisors to explore issues and problems related to human resource development and/or performance.
  • Encourages managers and supervisors to explore issues and problems related to human resource development and/or performance.
  • Duties may include career counseling and career development.

Requirements

  • For a Level 1 (Associate), a minimum of no previous years of experience to two years related experience is required (if no degree, four-six years of relevant experience or equivalent combination of education and related experience totaling four-six years).
  • For a Level 2 (Journey), a minimum of two years of experience to four years related experience is required (if no degree, six-eight years of relevant experience or equivalent combination of education and related experience totaling six-eight years).
  • For a Level 3 (Senior), a minimum of five years of related experience is required (if no degree, nine years of relevant experience or equivalent combination of education and related experience totaling nine years).
  • Working knowledge of "state of the art" of adult learning and performance management, principles, and methods.
  • All candidates must be legally authorized to work in the United States.

Nice-to-haves

  • A bachelor’s degree related to the assignment from an accredited institution is preferred.

Benefits

  • Pension Plan (at no cost to the employee)
  • 401(k) plan with employer matching
  • Medical, vision, dental, and life insurance
  • Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
  • Parental leave (up to 4 weeks) and adoption assistance
  • Wellness programs (including access to a recreation and fitness facility)
  • Short and long-term disability plans
  • Tuition assistance for both undergraduate and graduate programs
  • 10 Employee Resource Groups for career development, community service, and networking

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