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HR Manager - Multi-State Veterinary Practice

Remote role Full-time Open position

Human Resources Manager (Mid-Level) – Join a Mission-Driven Veterinary Practice Built on Compassion, Dignity & Respect Location: Hybrid / Remote + Occasional Travel to Market Locations Employment Type: Full-Time Experience Level: Mid-Level (3–7 years HR Management Experience) Industry: Veterinary, Healthcare, or Service-Based Business Reports To: CEO / Vice President of Operations ❤️ About Heartstrings Pet Hospice Heartstrings Pet Hospice is a privately owned, multi-state in-home end-of-life veterinary practice dedicated to providing pets and their families with care rooted in Compassion, Dignity, and Respect. We serve families across the U.S. through in-home euthanasia, hospice, and aftercare services — creating meaningful, peaceful experiences during life’s most tender moments. As we continue expanding nationally, we’re seeking a Human Resources Manager who shares our values and passion for people — both the families we serve and the incredible team that makes it possible.

About the Role

The HR Manager will play a key role in shaping and supporting our people-first culture while implementing policies, systems, and processes that help our growing team thrive. You’ll be responsible for the day-to-day management of HR operations, employee relations, compliance, and team engagement, while also partnering with leadership to build scalable HR infrastructure for a fast-growing organization.

Key Responsibilities

  • Serve as the primary HR contact for team members across multiple states.
  • Manage the full employee lifecycle — from onboarding and training through offboarding — ensuring each experience reflects Heartstrings’ values of compassion, dignity, and respect.
  • Administer employee benefits, payroll coordination, and compliance with federal and state employment laws.
  • Partner with leadership to improve performance management, recognition, and retention programs.
  • Lead employee relations and workplace investigations with discretion and empathy.
  • Support recruiting efforts, offer process, and new hire orientation.
  • Develop and refine HR policies, handbooks, and internal communications.
  • Help implement and optimize HR software and reporting tools (e.g., Connecteam, SimpleDVM, HRIS).
  • Promote employee wellness, DEI, and engagement initiatives that strengthen team morale and company culture.

Join Our Heartstrings Family If you’re an HR professional who believes people are the heartbeat of every organization — and you want to make a difference in the lives of both pets and people — we’d love to meet you. Apply today and help us build a workplace where compassion begins from within. [Apply Now]

Qualifications

  • Bachelor’s degree in Human Resources, Business Administration, or related field.
  • 3–7 years of HR management or generalist experience (veterinary, medical, or service-based industry preferred).
  • Knowledge of employment laws, compliance, and multi-state HR practices.
  • Strong emotional intelligence, communication, and problem-solving skills.
  • Experience using HRIS, payroll, and time-tracking systems.
  • SHRM-CP or PHR certification preferred (not required).
  • A genuine passion for helping others and working in a mission-driven environment.

What We Offer

  • Competitive salary and annual performance bonuses.
  • Comprehensive health, dental, and vision coverage.
  • Company-paid life insurance and disability coverage.
  • Generous paid time off and flexible scheduling.
  • Continuing education and professional development opportunities.
  • A culture built on empathy, collaboration, and respect — where your voice truly matters.
  • The opportunity to make an impact in a growing organization that values heart as much as results.

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