Experienced Specialty Pharmacy Technician - Data Entry Transplant Professional for High-Impact Customer Service Role in Atlanta

Introduction to arenaflex

arenaflex is a leading healthcare organization dedicated to transforming the lives of individuals through innovative and compassionate care. Our mission is to bring heart to every moment of health, and we are committed to delivering enhanced human-centric healthcare for a rapidly changing world. As a Specialty Pharmacy Technician - Data Entry Transplant at arenaflex, you will play a vital role in helping others on the path to better health, and your work will directly impact the lives of others.

Job Overview

We are seeking an experienced and skilled Specialty Pharmacy Technician - Data Entry Transplant to join our CarePlus/Specialty Mail Order Pharmacy team in Atlanta, GA. As a Pharmacy Technician, you will be responsible for providing exceptional customer service, routing questionable prescriptions to the pharmacist for completion, making outbound calls/faxing physicians for prescription clarification, substitutions, and formulary changes. You will work in a high-production environment where you will need to multitask between patient referrals while maintaining excellent customer service.

Key Responsibilities

• Route questionable prescriptions to the pharmacist for completion
• Make outbound calls/faxing physicians for prescription clarification, substitutions, and formulary changes
• Multitask between patient referrals while maintaining excellent customer service
• Work in a high-production environment to meet performance goals and deadlines
• Collaborate with the pharmacy team to ensure seamless and efficient operations
• Utilize strong computer skills to accurately and efficiently process prescriptions and patient information

Qualifications and Requirements

To be successful in this role, you must possess the following essential qualifications:

• 1 year of experience as a Pharmacy Technician
• Pharmacy Tech Certified in the state of GA
• Verifiable High School diploma, GED, or equivalent
• Strong written and oral communication skills
• Excellent customer service skills and ability to work in a team-oriented environment
• Strong problem-solving abilities and attention to detail
• Ability to work in a fast-paced environment and meet performance goals and deadlines

Preferred Qualifications

While not required, the following qualifications are preferred:

• Specialty pharmacy experience
• Call center experience
• Prescription adjudication experience in order to communicate with prescribers regarding case status and assess prescription claim issues

COVID Requirements

arenaflex requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevent them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment.

What We Offer

At arenaflex, we offer a comprehensive benefits package that includes:

• Medical, dental, vision insurance
• A wide range of supplemental benefits and discount programs
• 16 paid days off for employees
• Paid holidays

Pay Range

The typical pay range for this role is between $17.00 and $27.90 per hour. Please note that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.

Career Growth and Development

At arenaflex, we are committed to the growth and development of our colleagues. As a Specialty Pharmacy Technician - Data Entry Transplant, you will have opportunities to develop your skills and advance your career in a dynamic and supportive environment. We offer training and development programs, mentorship, and opportunities for advancement to help you achieve your career goals.

Work Environment and Culture

arenaflex is a diverse and inclusive workplace where everyone feels valued and respected. We strive to promote and sustain a culture of diversity, inclusion, and belonging every day. Our Heart At Work Behaviors support our purpose and guide our commitment to delivering enhanced human-centric healthcare. We are an affirmative action employer and an equal opportunity employer, and we do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Conclusion

If you are a motivated and compassionate individual who is passionate about delivering exceptional customer service and making a difference in the lives of others, we encourage you to apply for the Specialty Pharmacy Technician - Data Entry Transplant role at arenaflex. Join our team and be part of a dynamic and supportive environment where you can grow and develop your career. Apply now and take the first step towards a rewarding and challenging career with arenaflex.