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Experienced Remote Data Entry Associate – Healthcare and Insurance Domain Expert

Remote role Full-time Open position

At arenaflex, we're committed to providing top-notch services to our clients, and we're looking for a skilled and detail-oriented Remote Data Entry Associate to join our team. As a key member of our data entry team, you'll play a vital role in ensuring the accuracy and timeliness of our clients' data, while also applying your knowledge of the healthcare and insurance domain to identify potential problems and discrepancies.

About arenaflex

arenaflex is a leading provider of data entry and administrative services to the healthcare and insurance industries. Our team of experts is dedicated to delivering high-quality services that meet or exceed our clients' expectations. We're passionate about what we do, and we're looking for like-minded individuals to join our team.

Job Summary

As a Remote Data Entry Associate, you'll be responsible for a variety of tasks, including data entry, research, and analysis. You'll work closely with our team to ensure the accuracy and timeliness of our clients' data, while also applying your knowledge of the healthcare and insurance domain to identify potential problems and discrepancies. This is a temporary position, with the possibility of extension or conversion to a permanent role.

Key Responsibilities

* Scrubbing, researching, and validating provider contract records

  • Updating status in customer systems
  • Researching and installing healthcare provider contracts, including verification of provider information, contract accuracy, and database loading
  • Retrieving and entering data from computer/web-based systems, files, and other documents
  • Analyzing information collected to identify potential problems and discrepancies
  • Ensuring accurate and timely completion of transactions to meet or exceed client SLAs (Service Level Agreements)
  • Applying healthcare and insurance domain knowledge, theoretical concepts, etc. to undertake problem solving
  • Identifying and resolving both routine and non-routine problems or escalation to more proficient team members
  • Monitoring of e-mail box and sending responses to inquiries

Required Skills and Qualifications

* 1+ year(s) of experience in a role that required a focus on quality, including attention to detail, accuracy, and accountability for your work

  • 1+ year(s) of experience in a professional/office-related environment (i.e. office support, data entry, clerical, customer service) that required you to work regularly scheduled shifts
  • 1+ year(s) of experience using a computer with Windows applications that required you to use a keyboard, navigate multiple screens and computer systems, and learn new software tools
  • An education level of at least a high school diploma or GED

Preferred Skills and Qualifications

* Ability to communicate (oral/written) effectively in a professional/office setting

  • Effective troubleshooting skills where you can leverage your research, analysis, and problem-solving skills
  • Time management skills that require the ability to cope with a complex, changing environment
  • Knowledge of AS400, Windows-based systems, Excel Spreadsheets, following SOPs (Standard Operating Procedures)

Training and Development

* All new hires will be required to successfully complete our training course and demonstrate proficiency of the material

Schedule and Availability

* Required schedule availability for this position is Monday-Friday, 8AM-4:30PM

  • The shift schedule can be changed as per client's requirements

Compensation and Benefits

* Pay: $15.00 - $26.00 per hour

  • Schedule: 8 hour shift, Monday to Friday
  • Education: High school or equivalent (Preferred)
  • Experience: professional/office-related environment: 1 year (Required), data entry: 1 year (Required), customer service: 1 year (Required), AS400: 1 year (Preferred)

Work Environment and Culture

* arenaflex is a remote-friendly company, with a flexible and supportive work environment

  • Our team is passionate about delivering high-quality services, and we're looking for like-minded individuals to join our team
  • We offer a range of benefits, including competitive pay, flexible scheduling, and opportunities for career growth and development

How to Apply

If you're a motivated and detail-oriented individual with a passion for data entry and the healthcare and insurance domain, we'd love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives.

Contact Information

If you have any questions or would like to learn more about this opportunity, please don't hesitate to contact us. We look forward to hearing from you! Apply Job! Apply for this job

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