Project Assistant, Box OP-1935/51515

The duties that the incumbent of the vacancy will be expected to perform. Duties Description The New York State Education Department’s Offce of the Professions is seeking candidates for a Project Assistant position. The Offce of the Professions (OP) is responsible for licensing and oversite of more than 50 professional titles, as well as professional corporations and pharmacy establishments. OP is working collaboratively with Information Technology Services (ITS) to undertake a comprehensive Modernization Program. This initiative will update technologies that no longer meet the needs of licensed professionals and others who rely on OP to ensure the health, safety and welfare of the public through effective and efficient professional licensing and discipline. Under the direct supervision of the Business Systems Analyst 3, salary grade 25, 3, the incumbent of this position will oversee business analysis documentation, and will be responsible for performing detailed requirements analysis, documenting processes, and performing user acceptance testing. The Project Assistant will play an integral role implementing the initiation and activities to create the planning documents and design models for the OP Modernization Program. Duties of this position will include, but are not limited to the following:

• Elicit and analyze business needs and requirements using several tools, techniques and approaches;• Produce effective requirements documentation which includes diagrams, case scenarios, process and data flowcharts;
• Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions;• Conduct meetings and presentations to share ideas and findings;• Document project scope using a variety of models to describe current and desired states;• Engage with customers and stakeholders to gather and prioritize product requirements;• Facilitate the ideation process, gather needs requirements and research data; and• Participate in user testing, review and analyze business process deficiencies requiring resolution during or after implementation.

The minimum qualifications required for this vacancy.

Minimum Qualifications

MINIMUM QUALIFICATIONS: Candidates must have a minimum of seven years of relevant experience in a business analyst role. A bachelor’s degree may be substitute for four years of this experience.PREFERRED QUALIFICATIONS:

• Possess knowledge of NYSED’s Office of Professions’ operations, systems, and business processes;• Strong organizational, time-management, planning skills and proven project leadership experience;• Excellent communication skills with the ability to interact effectively with all levels with the department;• Exceptional follow through and the ability to apply appropriate judgement to ensure that solutions meet customer expectations; and• Demonstrated skills for problem solving, resourcefulness, and adaptability.

Additional comments regarding the vacancy. Additional Comments CONDITIONS OF EMPLOYMENT: This will be a temporary appointment. Promotions and transfers may change appointee’s negotiating unit. Applicants should be aware that changes in negotiating units may affect their salary, insurance, and other benefits. Verification of degree and/or work experience will be required for all candidates at the time of interview. This position allows for the opportunity to telecommute up to 30% each bi-weekly pay period and is granted at the discretion of the supervisor and the appointing office.This position leads to a maximum salary of $109,650 based on annual performance advances.APPLICATION: Qualified candidates should send a resume and letter of interest by January 2, 2026 to [email protected] (email submissions are preferred). Your resume must clearly indicate how you meet the minimum qualifications for this position. You must include the Box number (OP-1935/51515) of the position in the subject line of your email and cover letter to ensure receipt of your application. Links to application materials will not be accepted (i.e., Google Docs). Your social security number may be required to confirm your eligibility.New York State Education Department (NYSED) is an equal opportunity/affirmative action employer. NYS Human Rights Law prohibits discrimination because of age, race, creed, color, national origin, sexual orientation, military status, sex, disability, predisposing genetic characteristics, marital status, domestic violence victim status, gender identity, prior conviction records, prior arrests, youthful offender adjudications, or sealed records. Interested in a job with New York State, but don’t know where to start? Visit these links for information on working for New York State:

• https://www.cs.ny.gov/jobseeker/
• https://www.cs.ny.gov/pio/publications/gettingajob.pdfGenerous benefits of working for New York State, including, but not limited to, the following: Holiday & Paid Time Off• Thirteen (13) paid holidays annually.• Thirteen (13) days of paid vacation leave in year one, increasing to 20+ days with additional years of service.
• Five (5) days of paid personal leave annually.• Thirteen (13) days of paid sick leave annually for PEF/CSEA and eight (8) days paid sick leave annually for M/C.
• Annual professional leave and educational leave opportunities for eligible staff.Health Care Benefits• Eligible employees and dependents can choose from a variety of affordable and generous health insurance programs.• Family dental and vision benefits at no additional cost.Additional Benefits• Enrollment in the New York State pension system which has earned the distinction of being one of the best-managed and best-funded plans in the nation OR Optional Retirement Defined Contribution Plan with 8% salary match (eligibility requirements apply).• NYS Deferred Compensation and an exclusive 403(b) Optional Retirement Savings Plan.• Paid Parental Leave for all employees and Paid Family Leave (M/C Only).
• Public Service Loan Forgiveness (PSLF).• Eligibility for various life insurance options.

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