[Remote] Field Chief Security Officer

Note: The job is a remote job and is open to candidates in USA. Glean is a Work AI platform that enhances productivity through intelligent search and AI capabilities. They are seeking a Field Chief Security Officer to act as the executive security advisor for key accounts, guiding customers on secure deployments and helping to operationalize Glean's offerings securely and at scale.

Responsibilities

• Act as the primary executive security advisor for named strategic accounts, partnering with Sales, SE, and CS to shape security strategy, deployment patterns, and program design for Glean’s Work AI platform
• Lead and expedite security due diligence: DPIAs/PIAs, vendor risk assessments, data flow documentation, LLM‑related risk mitigations, and control mapping to frameworks (e.g., SOC 2, ISO 27001, HIPAA, GDPR, FedRAMP‑adjacent asks, TX‑RAMP)
• Build compelling risk narratives and decision memos for C‑suite and Boards that connect security, privacy, and compliance outcomes to measurable business value and adoption
• Serve as an executive “title match” in late‑stage cycles; join roadmap and architecture reviews to clear risk blockers and accelerate time‑to‑value
• Security strategy, enablement, and thought leadership
• Publish and present Glean’s AI security and governance point of view (talks, webinars, whitepapers, playbooks), with pragmatic guidance on topics like single‑tenant SaaS, customer‑hosted deployments, data residency, encryption and key management, permissions mirroring, and agent guardrails
• Develop reusable artifacts for the field: RFP/RFI security templates, reference architectures, policy/control mappings, DPIA/PIA kits, incident communications templates, SIEM export and audit logging guides
• Partner with Glean Product, Security/Privacy, and Legal on “voice of customer” for features and policies (e.g., residency, SIEM/audit integrations, data lifecycle, model controls, red‑teaming, prompt‑injection defenses, allow/deny model policies)
• Co‑design adoption and governance programs with customer security, IT, data, and privacy teams, including role‑based access, retention, redaction, secrets and PII controls, and ongoing audit practices
• Advise on AI governance operating models: risk tiering for use cases, human‑in‑the‑loop controls, evaluation gates, and production guardrails for agents and workflows
• Establish success metrics tied to security and business value (e.g., security review cycle time, audit coverage, sensitive data exposure reduction, adoption growth in high‑risk teams)
• Partner tightly with Sales Engineering, Customer Success, and Support to create repeatable guidance for regulated and complex environments
• Inform roadmap priorities with field‑validated requirements for security posture (e.g., model hub control, connector scopes, data egress minimization, RBAC/ABAC, audit exports)

Skills

• 10+ years in information security with executive‑level customer engagement
• Deep command of enterprise security and cloud/SaaS controls: identity/SSO, least‑privilege, encryption at rest/in transit, key management, audit logging/SIEM, data residency/sovereignty, and third‑party risk
• Hands‑on familiarity with major frameworks and regulatory needs: SOC 2 Type II, ISO 27001, GDPR/DPAs, HIPAA, and public sector expectations (e.g., TX‑RAMP; familiarity with FedRAMP requirements helpful)
• Demonstrated experience guiding customers through DPIAs/PIAs, vendor assessments, and contractual security annexes; ability to compress complex risk into clear executive decisions
• Practical understanding of AI/LLM security risks and mitigations: retrieval‑augmented generation (RAG) security, prompt injection defenses, jailbreak resistance, model access policies, and agent guardrails aligned to source permissions
• Exceptional communication and storytelling skills with C‑suite and boards; proven impact in late‑stage deals and customer expansions
• Credible thought leadership (talks, blogs, standards bodies, community contributions) and strong industry network among CISOs and security architects
• Former CISO/CSO, Deputy CISO, Security Architect/Strategist, or advisory CISO experience strongly preferred
• Experience with single‑tenant SaaS and customer‑hosted deployment models
• Background working with GCP/AWS controls, privacy impact assessments, and regional hosting
• Familiarity with data security posture management, sensitive data detection and remediation programs, and audit/reporting patterns for enterprise security teams
• Relevant certifications (e.g., CISSP, CISM, CCSP, ISO 27001 Lead Implementer, CRISC). Equivalent experience will be considered

Benefits

• Medical, Vision, and Dental coverage
• Generous time-off policy
• Opportunity to contribute to your 401k plan
• Home office improvement stipend
• Annual education and wellness stipends
• Regular events
• Healthy lunches daily

Company Overview

• Glean develops an AI-based search engine software that connects enterprise data and generates answers to improve workplace efficiency. It was founded in 2019, and is headquartered in Palo Alto, California, USA, with a workforce of 501-1000 employees. Its website is https://www.glean.com.

Company H1B Sponsorship

• Glean has a track record of offering H1B sponsorships, with 18 in 2025, 17 in 2024, 7 in 2023, 26 in 2022. Please note that this does not guarantee sponsorship for this specific role.

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