Advisory Services, Sr Consultant - Change Management

About the position Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Advisory Services, Sr Consultant - Change Management - Remote is a senior consulting expert within the Optum Advisory - Enterprise Delivery Services consulting practice. Enterprise Delivery Services is a rapidly growing business that serves clients across the health care ecosystem. We provide on-demand access to consulting talent with unparalleled experience and combine it with premium customer care and flexible contracting, allowing clients to focus on their core capabilities and create an agile workforce that scales with the demands of their business.

Responsibilities

• Collaborate with business and technology teams to identify issues, establish objectives, develop recommendations, and implement solutions for our clients
• Identify, build, and deploy Project Management Office principles and standards utilizing project management tools: Charter/Scope documents, Project Plan, IRAAD/Issue Log, Lessons Learned, Requirements Matrix, portfolio tracking, etc.
• Monitor and document project milestones and outcomes throughout the project lifecycle
• Develop, communicate, and implement project risk and issue management plans and strategies
• Determine funding needs, staffing requirements, allotment of resources to various phases of projects and lead others in the organization to make meaningful process improvements
• Effectively build and maintain relationships with internal and external clients
• Facilitate status updates and review of programs to client senior leadership team and/or project sponsor
• Provide work stream/project oversight, manage and track issue resolution, and make key decisions for the project with the project sponsor
• Provide clear communications (oral and written) and share knowledge at all levels of the organization
• Provide coaching and mentoring of project team with the goal of developing and retaining talent within the organization
• Drive outcomes without direct authority, engaging team members in a cross-functional environment
• Provide leadership in the management and development of enterprise products and capabilities

Requirements

• 4+ years of enterprise change management experience
• 3+ years of experience leading large-scale consulting engagements or large internal healthcare projects / programs in a client facing role
• 3+ years of experience working in an Agile environment
• 1+ years of enterprise project / program management experience
• 1+ years of experience presenting to senior executive level audiences
• Based in greater Minneapolis, MN OR ability to relocate at own expense to Minnesota OR ability to travel up to 25%

Nice-to-haves

• Agile / Scrum certified
• Experience working in a professional consulting organization or working in a healthcare leadership role
• Experience in all phases of the Software Development Life Cycle (SDLC)
• Experience in digital health or consumer digital products or services
• Experience in a large matrixed environment
• Proven ability to work in a highly technical, fast-paced environment
• Proven solid interpersonal skills

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution

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