Job Title: Experienced Bilingual Customer Service and Sales Representative – Spanish-English – Remote Career Development Opportunity at blithequark
Job Description:
About blithequark
At blithequark, we're dedicated to revolutionizing the way businesses interact with their customers. As a leading provider of innovative solutions, we're committed to fostering a culture of excellence, empathy, and growth. Our award-winning employment experience is designed to empower individuals to reach their full potential, and we're excited to invite you to join our dynamic team as a Bilingual Customer Service and Sales Representative.Your Career Journey with blithequark
As a Bilingual Customer Service and Sales Representative, you'll embark on a transformative journey that combines your passion for customer service and sales with the opportunity to become a licensed healthcare insurance agent. With our comprehensive training program, you'll gain the skills and knowledge necessary to excel in this role and unlock new career opportunities.What You'll Be Doing:
- Assist individuals in understanding their coverages and selecting the right products, services, and best solutions to meet their personal needs
- Provide full lifecycle customer service and sales, where you may accept inbound calls or proactively reach out to customers for follow-up
- Respond to customer inquiries with compassion and active listening, selecting the best solution in an efficient manner
- Identify additional needs customers may have and help them upgrade products or services
Qualifications and Requirements
To succeed in this role, you'll need:- Bilingual in English and Spanish
- Aptitude, self-discipline, and tenacity to learn about what it takes to become a licensed insurance associate, including passing the state licensing exam
- High-speed internet (>25 mbps download and 10 mbps upload)
- Minimum six (6) months sales experience
- Integrity to follow HIPAA guidelines on maintaining patient privacy
- Strong customer service orientation (empathy, compassion, and listening skills)
- High school diploma or equivalent
- Strong computer navigation skills and experience, as this role is 100% remote
Why Join blithequark?
At blithequark, we're committed to supporting your career and professional development. You'll be part of an inclusive culture and community-minded organization where giving back is encouraged. Our global team of curious lifelong learners is guided by our company values, and we're dedicated to providing you with the skills and support to succeed.Benefits and Perks:
- FREE licensing course, and you'll be paid for your time to boot
- All state licensing exam fees covered by blithequark, and yearly renewal of license provided by us as your employer
- A base wage of $16/hr ($17/hr in CT) while studying for your state exam
- Once you're licensed, you'll receive an increase to your base pay and be eligible for performance-based bonuses
- A healthy benefits package based on your position, which may include PTO, tuition reimbursement, health and wellness incentives