[Remote] Sr. Business Systems Analyst - Supply Chain (Manhattan Active Omni)

Note: The job is a remote job and is open to candidates in USA. Ferguson is a Fortune 500 company that provides quality supplies for various industries. The Sr. Business Systems Analyst position focuses on supporting the Supply Chain organization by enabling technology that optimizes fulfillment and automates processes.

Responsibilities

• Facilitates the research, exploration, analysis, and documentation of business systems requirements, translating them into detailed functional specifications for development
• Research and exploration of user requirements, costs, and benefits in support of documentation required for the demand management process
• Responsible for analyzing the business needs to identify new processes and process improvements that will meet those needs
• Documents current business processes and models to define requirements and/or gaps
• Analyze detailed system factors including input/output requirements, information and paper flow, hardware, and software needs
• Analyze 'soft' system factors including roles, responsibilities, policy, culture, etc
• Evaluate the impact of potential software and process changes on the organization
• Assist in the creation of the business case documentation
• Understanding of architectural consistency and usability standards
• Drives the implementation of systems, working closely with technical team members
• Plan and complete assigned configuration tasks within deadlines
• Defines and develops user test cases and validates test results during testing
• May conduct system demonstrations and training sessions, as well as participate in design/review of training content
• Plays a third-level support role by helping to troubleshoot and resolve issues with production systems
• Participates in associate meetings and communicates any concerns to management

Skills

• Bachelor's degree in Computer Science, Information Systems, Business, or related field, or equivalent work experience
• Minimum of 7 years of relevant technical or business work experience, with preference for experience in business areas such as supply chain planning, procurement, order management, and order fulfillment
• Experience with requirements gathering, solution design and deployment of solutions using Manhattan Associates Active-Omni Distributed Order Management solution
• Proficient in Excel, Outlook, PowerPoint, Visio, and Word. Familiarity with application integration methods, including data mapping processes
• Strong domain knowledge in at least one business area, with the ability to analyze and improve sophisticated processes and systems
• Superb communication skills for interacting with both technical and non-technical collaborators at all levels. Capable of presenting in various formats, from one-on-one meetings to large group presentations
• Meticulous, proactive, and efficient with the ability to organize and prioritize tasks. Able to work independently and within teams, managing multiple projects simultaneously in a dynamic environment
• Ability to learn new systems and tools quickly, and to work with minimal direction
• Familiarity with software development life cycle methodologies, and ability to support projects through all phases
• Soft Skills: Strong listening skills, creative problem-solving, and effective at presenting ideas and solutions

Benefits

• Health
• Dental
• Vision
• Paid time off
• Life insurance
• 401(k) with a company match
• Mental health coverage
• Gender affirming and family building benefits
• Paid parental leave
• Associate discounts
• Community involvement opportunities

Company Overview

• Since 1953, Ferguson has been a leading source of quality supplies for a variety of industries. It was founded in 1953, and is headquartered in Newport News, Virginia, USA, with a workforce of 10001+ employees. Its website is http://www.ferguson.com/.

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