Client Services Program Manager-Pharmaceutical Campaigns

About Uniphar Uniphar, founded in 1967, is a leading, global, full-service life sciences and healthcare services company that has grown and expanded its operations internationally across Europe, the USA, MENA and APAC. Working from clinical development to commercialization, our end-to-end services remove barriers to launch, increase access and optimize brands. Capabilities span across consulting, communications, global supply chain, regulatory compliance, medical affairs, medical communications, medical information, field (msl, sales, virtual), access, agency, research, digital, and in-licensing. We have over 3.5K employees, $3 billion in annual revenue, over 200+ multinational partners, and deliver medications to more than 180 countries. Uniphar US operations include integrated services from Uniphar Clinical, Uniphar Logistics, Uniphar Medical, and Uniphar Commercial including Access and Supply chain. It includes integrated solutions from the acquisitions of Diligent Health Solutions, RRD, BESTMSLs, The Doctor's Channel, and Durbin. We deliver exceptional results driven by trust, innovation, and our patient-first culture. The Doctor’s Channel is a leading digital media platform for healthcare professionals, offering innovative video-based education and engagement solutions across the pharmaceutical industry. We combine production excellence with advanced data targeting to deliver measurable outcomes at scale. Our clients include top pharmaceutical companies and agency partners across both commercial and medical teams. Check out our EVP and why you should work for us: https://uniphar.euwest01.umbraco.io/media/44rfphln/uniphar-pharma_evp_2024_pdf_v2.pdf US Uniphar Website: www.uniphar.us The Doctor’s Channel Website: The Doctor's Channel – Free CME & Medical News – Short Video for Docs Why Join Us?

• Be part of a fast-growing, innovation-driven company within the Uniphar network.
• Work on cutting-edge digital engagement programs that shape the future of HCP communication.
• Collaborate with a passionate, cross-functional team committed to excellence.

· Competitive compensation, benefits, and opportunities for career growth Role Overview We are seeking an experienced Client Services Program Manager with a strong background in pharmaceutical campaign execution to join our growing team. This role requires a proven track record in managing complex, multi-channel programs for pharmaceutical and biotech clients, with a special emphasis on video production, digital distribution, banner campaigns, augmented reality programs, and other innovative tactics. The ideal candidate will have hands-on experience with Veeva PromoMats and MLR review processes, combined with exceptional attention to detail, deep knowledge of the pharma industry, and familiarity with agencies of record.

Key Responsibilities

• Serve as the primary point of contact for assigned pharmaceutical and agency clients, ensuring programs are delivered on time, on budget, and to the highest quality standards.
• Lead end-to-end project management across a variety of tactics including video production, digital media, banners, augmented reality, and interactive HCP engagement tools.
• Manage MLR submission and review cycles within Veeva PromoMats, ensuring compliance with client and industry standards.
• Collaborate closely with creative, production, distribution, and analytics teams to deliver impactful programs.
• Develop and maintain strong client relationships, proactively identifying opportunities to enhance value and expand scope.
• Track and report on project performance, budgets, and deliverables, ensuring transparency and accountability.
• Stay current on industry trends, agency workflows, and evolving compliance requirements.

Qualifications

• 2+ years of experience in client services, account management, or program management within pharmaceutical marketing, medical communications, or an agency setting.
• Strong knowledge of pharma industry standards, MLR processes, and agencies of record.
• Direct experience with Veeva PromoMats or other regulatory submission platforms.
• Proven success in managing multi-channel campaigns (video, banner, digital, AR, etc.).
• Exceptional organizational skills and attention to detail—able to juggle multiple complex projects simultaneously.
• Excellent communication and relationship-building skills, with the ability to manage both clients and internal stakeholders effectively.

Bachelor’s degree in marketing, communications, life sciences, or related field (advanced degree a plus) Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to sit and use hands. The employee is occasionally required to stand. Equal Employment Opportunity and Affirmative Action: Uniphar is proud to be an equal opportunity employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable laws.In addition to complying with federal EEO requirements, Uniphar follows all applicable state and local laws governing nondiscrimination in employment across all locations. This policy applies to all aspects of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leave, compensation, and training. Job Type: Full-time Pay: $85,000.00 per year Benefits:

• 401(k) 4% Match
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Work from home

Work Location: Remote Apply tot his job Apply To this Job