Sales Operations Manager

Join to apply for the Sales Operations Manager role at LunaJoy Health. Earn a competitive annual salary ranging from $2,000.00 to $2,500.00. About LunaJoy LunaJoy is a leading provider of mental health services, specializing in supporting women through their mental wellness journey. We offer holistic therapy and medication management to help women overcome challenges such as postpartum mental health issues. Our dedicated team works in a collaborative, flexible, and remote environment, ensuring comprehensive care for our clients. We are rapidly expanding and committed to improving access to quality mental health services across the U.S. Job Overview We are looking for a highly analytical and strategic Sales Operations Manager to support our sales team by optimizing processes, improving efficiency, and driving revenue growth. This role will manage sales operations, analyze performance metrics, and ensure that our sales team has the tools and insights they need to succeed. As part of the LunaJoy team, you will contribute to supporting the mental health journey of one million women, adapting quickly, striving for continual improvement, and fostering a positive work environment.

Key Responsibilities

Sales Process Optimization

• Develop, refine, and streamline sales processes to improve efficiency.
• Ensure alignment between sales, marketing, and customer success teams.
• Implement best practices for pipeline management and forecasting.

Sales Analytics & Reporting

• Monitor and analyze key sales performance metrics such as conversion rates, revenue growth, and sales cycle length.
• Generate reports and dashboards to provide actionable insights for leadership.
• Conduct data‑driven decision‑making to identify opportunities for improvement.

CRM & Tools Management

• Oversee the implementation and maintenance of CRM systems (e.g., Salesforce, HubSpot).
• Ensure data integrity and consistency within sales tools.
• Identify and integrate new technologies to enhance sales operations.

Sales Enablement & Training

• Provide training on sales tools, processes, and best practices.
• Collaborate with the sales team to ensure they have the necessary resources to close deals.
• Work with leadership to develop sales incentive programs and compensation structures.

Forecasting & Planning

• Support leadership with sales forecasting and strategic planning.
• Work closely with finance to align revenue projections with business goals.
• Identify trends and insights to help refine go‑to‑market strategies.

Qualifications and Skills

• Bachelor’s degree in Business, Marketing, or a related field.
• 3+ years of experience in sales operations, revenue operations, or a related role.
• Strong proficiency in CRM tools such as Salesforce, HubSpot, or Zoho.
• Excellent data analysis and reporting skills (Excel, SQL, BI tools like Tableau or Looker).
• Experience with Go High Level (GHL) is highly preferred, especially in managing workflows, pipeline automation, and reporting.
• Strong understanding of sales processes, pipeline management, and forecasting.
• Exceptional problem‑solving skills with a strategic mindset.
• Ability to work cross‑functionally and collaborate with multiple departments.
• Strong communication and leadership skills.

Nice to Haves

• Experience with sales automation tools (Outreach, SalesLoft, Gong).
• Knowledge of SaaS sales models or B2B sales operations.
• Understanding of revenue operations (RevOps) and sales compensation structures.
• Experience scaling sales teams in a fast‑paced environment.

Why LunaJoy?

• Mission‑driven purpose: be part of an organization dedicated to improving access to mental health care and creating positive change.
• Flexibility & work‑life balance: fully remote work environment with support from a collaborative team.
• Collaborative & inclusive culture: diverse talent sharing a passion for making a difference.
• Rewarding compensation: fair pay, bonuses, and opportunities for advancement.

Compensation & Benefits

• Compensation range: $2,000 – $2,500 per month based on location, experience, qualifications, and applicable wage requirements.
• Access to educational resources and a supportive community of like‑minded professionals.

Interview Process

• HR Screen: Initial screening with HR to discuss experience, skills, and alignment with LunaJoy’s values.
• Second Phase with Hiring Manager: In‑depth interview focusing on technical abilities, role‑specific competencies, and fit with the team.
• Offer Stage: Formal offer presented, including compensation, benefits, and role details.
• Onboarding & Training: Setup of tools, learning about LunaJoy systems and workflows, and role‑specific training.

At LunaJoy, we are committed to fostering a diverse, inclusive, and equitable workplace where all team members feel valued and respected. We believe that diversity of backgrounds, experiences, and perspectives strengthens our ability to support women’s mental health. We encourage individuals from all backgrounds, including those from historically underrepresented groups, to apply and join us in creating a positive impact in our communities. Everyone is welcome at LunaJoy, and we are dedicated to building a work environment where you can thrive and bring your whole self to work. Seniority Level Mid‑Senior level Employment Type Contract Job Function Sales and Business Development Industry Mental Health Care Apply tot his job Apply To this Job