Salesforce Architect - Associate Director

About the position Join Amgen's Mission of Serving Patients. At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Responsibilities

• Serve as the technical lead for development teams, providing hands-on architectural guidance and ensuring high-quality solution design.
• Define and complete an architecture strategy that enables scalable, secure, and efficient technology solutions for Field Excellence and Marketing.
• Lead technical assessments and solution evaluations, ensuring new platforms align with enterprise goals and industry standard methodologies.
• Oversee system integrations, data architecture, and cloud strategies using Salesforce, Veeva, Mulesoft, Databricks, and AWS technologies.
• Provide technical oversight on development efforts, ensuring alignment with architectural principles and business objectives.
• Partner with business collaborators, product teams, and development teams to translate business needs into robust technical solutions.
• Act as a mentor and advisor to engineers, fostering a culture of technical excellence and continuous improvement.
• Ensure all solutions adhere to enterprise security, compliance, and SAFe Agile best practices.
• Stay ahead of industry trends and emerging technologies to drive innovation and inform strategic Technology decisions.

Requirements

• Doctorate degree and 3 years of Computer Science, IT or related field experience
• Master's degree and 5 years of Computer Science, IT or related field experience
• Bachelor's degree and 7 years of Computer Science, IT or related field experience
• Associate's degree and 12 years of Computer Science, IT or related field experience
• High school diploma / GED and 14 years of Computer Science, IT or related field experience

Nice-to-haves

• Demonstrable experience as a System Architect or Technical Lead in a complex, enterprise IT environment.
• Expertise in CRM, marketing automation, enterprise data platforms, system integration, and cloud-based architectures.
• Solid background in Salesforce ecosystem (Veeva CRM, SFMC), Mulesoft, Databricks, and AWS.
• Experience leading technical design discussions, code reviews, and architecture governance.
• Ability to assess new technologies, define migration strategies, and drive large-scale technology transformations.
• Good understanding of enterprise data architecture, API-driven integrations, and security best practices.
• Experience working within SAFe Agile and cross-functional teams.
• Good communication and stakeholder management skills, with the ability to influence technical decisions and align strategies with business goals.
• Strong solution design and problem-solving skills.
• Solid understanding of technology, function, or platform.
• Experience in developing differentiated and deliverable solutions.
• Ability to analyze client requirements and translate them into solutions.
• Excellent critical-thinking and problem-solving skills.
• Effective presentation skills.

Benefits

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions.
• Group medical, dental and vision coverage.
• Life and disability insurance.
• Flexible spending accounts.
• A discretionary annual bonus program.
• Stock-based long-term incentives.
• Award-winning time-off plans.
• Flexible work models, including remote and hybrid work arrangements.

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