Senior QA Manager - Hybrid Lincolnshire, IL

Camping World is seeking a strategic and experienced Senior Manager of Quality Assurance (QA) to lead our quality function across all digital development initiatives. This role will oversee QA planning, strategy, and execution for our consumer-facing web properties, internal applications, and API engineering teams. The ideal candidate is a hands-on leader who is passionate about quality, automation, continuous improvement, and team development. Key Responsibilities: Leadership & Strategy

• Develop and execute the overall QA strategy aligned with the company’s digital roadmap and product delivery objectives.
• Lead, mentor, and scale QA teams across multiple digital product lines, ensuring consistent quality practices.
• Foster a culture of quality across engineering, product, and design teams.

Process & Standards

• Establish and enforce QA methodologies, best practices, and quality standards (Agile, CI/CD, test automation, etc.).
• Define KPIs for quality metrics and drive continuous improvement through data-driven decision-making.
• Work closely with DevOps and engineering leads to ensure QA processes are integrated into the development pipeline.

Testing & Automation

• Oversee the creation and maintenance of automated test frameworks for front-end, back-end, and API testing.
• Ensure effective test planning, test case design, execution, and reporting across multiple platforms (web, mobile, backend services).

Collaboration & Communication

• Collaborate with Product Managers, Developers, and UX teams to ensure requirements are testable, and quality is built-in from the start.
• Provide executive-level reporting on QA outcomes, risks, and quality improvements.

Required Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or related field.
• 10+ years of experience in software quality assurance, with at least 5 years in a leadership or director-level role.
• Proven experience managing QA for large-scale digital platforms (web/mobile/API).
• Expertise in Agile/Scrum development methodologies and CI/CD pipelines.
• Strong background in test automation frameworks and tools (e.g., Playwright preferred)
• Experience with cloud platforms (AWS, Azure, or GCP) and DevOps integration is a plus.
• Excellent leadership, communication, and stakeholder management skills.

General Compensation Disclosure: The pay range for this role considers several factors in making compensation decisions, including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. At Camping World, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the current range is listed below. Pay Range: $131,145.00-$191,205.00 Annual In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com We are an equal employment opportunity employer. The Companys policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws. Apply tot his job Apply To this Job