Service Education Instructional Designer – Image Guided Therapy Devices (Highland Heights OH; Colorado Springs CO; Plymouth MN; San Diego CA) 4 Locations

Job Title Service Education Instructional Designer – Image Guided Therapy Devices (Highland Heights OH; Colorado Springs CO; Plymouth MN; San Diego CA)

Job Description

The Service Education Instructional Designer – IGTD will enable field service staff to provide the best-in-class service to our customers with Philips medical device equipment. This includes working as a consultant and subject matter expert on learning experiences with an emphasis on digital and remote learning. Your role:

• Act as a trusted advisor in the area of innovative education delivery methods and techniques, while ensuring relevant quality, legal, and compliance requirements are met.
• Cooperatively work with subject matter experts to design engaging learning activities using a macro- and micro-view of the learning journey, with a strong focus on remote and distance learning.
• Work in a team to maintain our Course Development Process, guide development through the process, participate in audits, and work to resolve any resulting CAPAs.
• Gather and document requirements for learning products and identify materials such as quick step guides, learning services checklists, delivery specialist/instructor guides.
• Outline course and/or modular content and participate in storyboarding and the creation of education content.
• Create consistent, streamlined learning services using common company style, standards and development tools and design, c and populate course materials in the Learning Management System (LMS) and perform tests to make sure it is functional.
• Draw upon a working knowledge of integrating multi-media, advanced simulations, and other learning activities to effectively teach concepts and technical/clinical skills supported by a documented instructional design.
• Report on team performance and project impact using defined KPIs and data from the LMS, learner feedback, and other analytics tools.

Youre the right fit if:

• You have a bachelor’s degree in medical device education, ideally Instructional Design, or related field.
• You’ve acquired 2+ years’ experience in the instructional design domain with hands-on experience building learning programs.
• Your skills include adult learning methodologies (including ADDIE), a variety of tested learning theories and experience with a Learning Management Systems (LMS). Confident use of learning development tools (MS Office Suite, Articulate Storyline 360, etc.).
• Comfortable working in a metrics-driven environment; capable of turning data into insights and actions to improve team and learner outcomes.
• Excellent verbal and written communication skills
• Excellent interpersonal communication skills, as well as being a motivated, collaborative team player. · Ability to be occasionally flexible with working hours to accommodate meetings with alternate time zones.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
• Willingness to travel if/when business requires (Apply tot his job

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