Development Data Coordinator
About the position Joining the American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. The American Red Cross is currently seeking a Development Data Coordinator to support the Central Appalachian Region. This is a hybrid position that can be in any of the following areas: Ashland, KY, Beckley, WV, Charleston, WV, Huntington, WV, Morgantown, WV, Parkersburg, WV, Hagerstown, MD, Winchester, VA. The Development Data Coordinator supports funding growth development through data analysis, systems training, reporting, data hygiene, and implementation of gift processing procedures. Coordinate with volunteers who perform data entry to support the development team. Utilize systems to support fundraising leadership and field fundraisers. Provide support, development, and/or leadership guidance to all volunteers. This position is not eligible for relocation assistance.
Responsibilities
- Identify needed adjustments and/or linking requests to support accuracy of revenue and fundraiser credit per the guidelines. Provide data and reports to assist leadership in operational reviews, monitoring activity and performance, and other initiatives as directed.
- Coordinate gift processing to include cross-functional collaboration to ensure accurate execution of check processing and bundling procedures are followed and understood.
- Coordinate data hygiene updates to ensure quality data by creating new accounts, requesting account merges, and making other needed updates. Support portfolio updates as defined by leadership by transferring accounts/contacts to the appropriate relationship manager, inactivating and adding new accounts, and ensuring portfolios are reflected for each role. Monitor upcoming and past due solicitations and gifts and share information to ensure data is updated appropriately.
- Assist with onboarding of new fundraisers and serve as a systems trainer for new hires and volunteers. Provide ongoing user training and education on new functionality and/or changes in the system.
- May serve as the liaison to key national contacts for data systems, gift processing and research as needed. Support tracking large budgeted monthly gifts, as reflected in the revenue budget to support forecasting.
- Support volunteers who perform data entry and data-related projects for development team.
Requirements
- Education: High School or equivalent required.
- Experience: Minimum 7 years of related experience or equivalent combination of education and related experience required.
- Management Experience: N/A
- Skills & Abilities: Good interpersonal, verbal, and written communication skills. Basic proficiency in use of Personal Computer, word-processing, spreadsheet applications, and database applications when applicable. Ability to work on a team.
- Travel: May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system.
- Physical Requirements: Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Ability to use a personal computer, applicable software, and office equipment for sustained periods of time. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions.
Nice-to-haves
- Excellent interpersonal skills, commitment to the cause, and adaptability are highly desirable.
- Strong Salesforce, Exell and Power BI skills preferred.
Benefits
- Medical, Dental Vision plans
- Health Spending Accounts & Flexible Spending Accounts
- PTO: Starting 15 days a year; based on type of job and tenure
- Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
- 401K with up to 6% match
- Paid Family Leave Employee Assistance
- Disability and Insurance: Short + Long Term
- Service Awards and recognition
Apply tot his job Apply To this Job