Part-time Customer Support Representative – Chat Specialist at blithequark

Are you a customer service enthusiast with a passion for technology and a knack for turning conversations into leads? Do you thrive in a fast-paced environment where no two days are the same? If so, we're excited to announce that blithequark is seeking a Part-time Customer Support Representative – Chat Specialist to join our team!

About blithequark

blithequark is a leading provider of innovative solutions for the automotive industry. As an affiliate of Reynolds and Reynolds, we're committed to delivering exceptional customer experiences that drive revenue growth for our clients. Our team is dedicated to creating a relaxed, yet professional and fun work environment where everyone feels valued and empowered to succeed.

Job Summary

As a Part-time Customer Support Representative – Chat Specialist, you'll be responsible for engaging with customers via online chat, providing accurate information about our products and services, and capturing customer contact information to generate leads for our clients. If you're a positive and energetic individual with excellent communication skills and a passion for technology, we encourage you to apply!

Responsibilities

* Manage a wide variety of customer inquiries via online chat, ensuring timely and accurate responses

• Provide detailed information about our products and services, including features, benefits, and pricing
• Narrow down on appointment information to schedule appointments with our clients' customers
• Capture customer contact information for lead generation and client review
• Summarize interactions based on customer needs for client review
• Develop and maintain a knowledge base of our evolving products and services
• Collaborate with our team to resolve customer issues and improve overall customer satisfaction

Qualifications

* Previous experience in retail customer service or the automotive industry is preferred, but not necessary

• Intermediate internet and window-based computer skills, with the ability to learn new software and systems quickly
• Strong ability to multitask, with a preference for gaming experience
• Positive and professional demeanor, with excellent written and verbal communication skills
• Ability to adapt to change and thrive in a fast-paced work environment
• Excellent typing skills, with a minimum of 35 WPM and a preference for 40 WPM or above

Requirements

* Must be able to work 4-hour time blocks daily, with flexibility to adjust schedules as needed

• Able to attend 4 weeks of training Tuesday – Saturday from 10AM – 6:30PM CST
• Must be able to work a minimum of 16+ hours per week
• Must be able to type at least 35 WPM, with a preference for 40 WPM or above
• Positive and professional demeanor, with a commitment to delivering exceptional customer service

Benefits

As a Part-time Customer Support Representative – Chat Specialist at blithequark, you'll enjoy a range of benefits, including:

• Comprehensive training programs to help you succeed in your role
• Access to our state-of-the-art facility, featuring an onsite dining facility, fitness center, and medical center
• Opportunities to participate in sports and social leagues, as well as volunteering initiatives through our Associate Foundation
• A non-smoking environment that promotes a healthy lifestyle
• A commitment to diversity and inclusion, with equal opportunities for all employees

What We Offer

At blithequark, we're committed to creating a work environment that's both challenging and rewarding. As a Part-time Customer Support Representative – Chat Specialist, you'll have the opportunity to:

• Develop your skills and knowledge in a fast-paced and dynamic industry
• Work with a talented team of professionals who are passionate about delivering exceptional customer service
• Enjoy a range of benefits and perks that support your physical and mental well-being
• Contribute to the success of our clients and the growth of our company

How to Apply

If you're a motivated and customer-focused individual with a passion for technology, we encourage you to apply for this exciting opportunity! Please visit our website to learn more about our company culture and values, and to submit your application. We can't wait to hear from you! [Apply Now](www.blithequark.com/company/careers/job-openings/post/6912) Apply for this job