Experienced 988 Chat/Text Specialist - Third Shift Remote Opportunity

Are you passionate about making a difference in people's lives? Do you have a strong background in behavioral science, psychology, or social work? Are you looking for a challenging and rewarding remote opportunity that aligns with your values? If so, we invite you to join the team at blithequark, a leading nonprofit behavioral health system dedicated to delivering care that changes people's lives. As a 988 Chat/Text Specialist, you will be part of a dynamic and well-established organization that endorses an organizational culture built on understanding, recognizing, and responding to those affected by trauma to strengthen resilience for our clients, staff, and community. Our team is committed to providing exceptional service and support to individuals experiencing emotional distress, and we are seeking a highly skilled and compassionate professional to join our ranks.

Job Summary

We are seeking an experienced 988 Chat/Text Specialist to join our remote team on a third shift schedule (Thursday-Monday, 6pm-2:30am CST). As a key member of our crisis/suicide prevention team, you will provide brief clinical screenings, risk assessments, and appropriate service linkage for individuals experiencing emotional distress. This is a full-time remote position that requires a bachelor's degree in behavioral science, psychology, social work, or a related field, or certification as a Peer Recovery Specialist.

Key Responsibilities

* Provide telephonic or chat clinical screenings and risk assessments for individuals experiencing emotional distress

• Answer crisis contacts via the chat/text platform to assess for suicide, safety, and identify appropriate community resources to meet individual needs
• Conduct follow-up calls for individuals deemed moderate to high risk for suicide
• Meet the ethical and clinical standards in compliance with all accreditation
• Actively participate in ongoing supervision, training, and team meetings
• Assist in administrative tasks as needed

Knowledge, Skills, and Abilities

* Effectively communicate via written, verbal, in-person, and virtual methods

• Demonstrate high-level customer service skills and professional etiquette
• Knowledge and competency in providing service linkage and referrals for programs, services, and other community resources
• Knowledge of suicide assessments
• Skill in providing crisis intervention

Qualifications

* Bachelor's degree in behavioral science, psychology, social work, or a related field required, or certification as a Peer Recovery Specialist

• Six months to one year of related crisis experience required
• N/A for required certification/licensure

Work Environment and Culture

As a remote employee of blithequark, you will have the flexibility to work from the comfort of your own home while still being part of a dynamic and supportive team. Our organization is committed to creating a workplace that reflects the growing world around us, where everyone feels empowered, safe, and welcomed. We strive to develop an inclusive culture that encourages, supports, and celebrates the diverse voices and experiences of our employees.

Benefits and Perks

* Medical, dental, and vision health coverage

• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Diversity, Equity, and Inclusion employee resource groups
• Continuing education opportunities
• Employee Assistance Program

Compensation

* Pay range: $19.10-$26.80 per hour

How to Apply

If you are a compassionate and skilled professional looking for a challenging and rewarding remote opportunity, we invite you to apply for this exciting role at blithequark. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!

About blithequark

blithequark is a leading nonprofit behavioral health system dedicated to delivering care that changes people's lives. With thousands of employees across the country, we are committed to providing exceptional service and support to individuals experiencing emotional distress. Our team is passionate about making a difference in the lives of others, and we invite you to join us on this journey.

Equal Opportunity Employer

blithequark is an equal opportunity employer. Employment at blithequark is based solely on a person's merit and qualifications directly related to professional competence. We do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

Disclaimer

The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.

Time Type

* Full-time

Disclaimer

The information provided in this job posting is accurate to the best of our knowledge. However, we reserve the right to modify or change the job description, duties, and responsibilities at any time.

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