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Customer Support Specialist

Remote role Full-time Open position

Pay from $25 to $30 per hour with significant growth and earning potential!Florida Branch3830 Uline Drive, Naples, FL 34117Fast, friendly and customer focused. As a Uline Customer Support Specialist, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.Various on-site full-time shifts available.Why Customer Service at Uline?

  • Learn: In-depth training helps you sharpen communication and problem-solving skills.
  • Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.
  • Connect: Build strong relationships in our collaborative in-person setting with regular team events.
Position Responsibilities
  • Process customer orders, make product recommendations and handle account inquiries using world-class technology.
  • Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
  • Build business relationships with customers over phone, email and chat.
  • Understand customer needs and recommend Uline's best solutions.
  • Help customers navigate Uline's website and online ordering.
Minimum Requirements
  • High school diploma or equivalent. Bachelor's degree preferred.
  • Excellent problem-solving, listening and communication skills.
  • Prior customer service experience is a plus, but if you are eager to learn, we will train you!
Benefits
  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
  • Multiple bonus programs.
  • Paid holidays and generous paid time off.
  • Tuition Assistance Program that covers professional continuing education.
Employee Perks
  • Best-in-class, clean, modern facilities.
  • First-class fitness center and beautifully maintained walking trail.
About UlineUline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.EEO/AA Employer/Vet/Disabled(#IN-FLCS)Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore https://www.uline.jobs/#working-here_blankUline.jobs to learn more!

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