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Part Time Seasonal Customer Service Agent - blithequark TQO

Remote role Full-time Open position

Join the blithequark team as a Part Time Seasonal Customer Service Agent and be a part of delivering world-class service to all customers. As a key member of our Customer Service team, you will play a vital role in making every customer feel like the most valued person. At blithequark, our brand is critical to our continued success, and as a Customer Service Agent, you will be central in demonstrating our commitment to our customers by making their travel experience as smooth and pleasant as possible.

How You'll Help Us Keep Climbing

At blithequark, we're passionate about delivering exceptional customer experiences. Our vision is to deliver world-class service to all customers, and our mission is to make every customer feel like the most valued person. As a Part Time Seasonal Customer Service Agent, you will be required to support the Customer Service (Ticket & Gate) team, ensuring that our customers receive the highest level of service and support.

Key Responsibilities

As a Ticket Agent, you will be the first point of contact for our customers, guiding and assisting them with the ticketing and baggage check-in process. Your responsibilities will include:

  • Using a computer to sell, print, and reissue tickets
  • Managing the check-in process, ensuring that customers have the proper documentation for travel
  • Tagging baggage and performing lifting tasks that involve transferring baggage from scales to conveyor belts
  • Practicing safety-conscious behaviors in all operational processes and procedures

As a Gate Agent, you will help our customers with routing, trip planning, and gate boarding. Your responsibilities will include:

  • Using computers to assist customers with seat availability, gate announcements regarding the boarding process, flight status, checking, and handling baggage
  • Operating jet ways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors
  • Practicing safety-conscious behaviors in all operational processes and procedures

Benefits and Perks to Help You Keep Climbing

At blithequark, our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. Our people are our success, and we're committed to Sharing Success with our employees. As a Part Time Seasonal Customer Service Agent, you'll have the opportunity to see the world while earning great compensation and benefits to help you keep climbing along the way:

  • Delta benefits as per local regulations and work rules will apply
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • A chance to work with a diverse team of professionals
  • Competitive compensation and benefits package

What You Need to Succeed

To be successful in this role, you'll need to have:

  • A high school diploma or GED equivalent
  • Consistently makes safety and security, of self and others, the priority
  • Embraces a diverse set of people, thinking, and styles
  • Be at least 18 years of age
  • Frequently lift bags or items weighing up to and including 80 pounds
  • Be authorized to live and work in the country you are applying to
  • Possess entry-level computer skills
  • Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation
  • Be willing to work a fixed and/or rotating schedule including afternoons, evenings, weekends, and holidays
  • Must be fluent, both written and orally, in English
  • Must be fluent, both written and orally, in Spanish

What Will Give You a Competitive Edge

While not required, having the following qualifications will give you a competitive edge:

  • Previous customer service experience
  • Knowledge of the airline industry
  • Proficiency in multiple languages
  • Experience working in a fast-paced environment

Work Environment and Company Culture

At blithequark, we're committed to creating a positive and inclusive work environment that supports the well-being and success of our employees. Our company culture is built on a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. We believe that our people are our success, and we're committed to Sharing Success with our employees.

Compensation, Perks, and Benefits

As a Part Time Seasonal Customer Service Agent, you'll receive a competitive compensation and benefits package, including:

  • Delta benefits as per local regulations and work rules will apply
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • A chance to work with a diverse team of professionals
  • Competitive compensation and benefits package

How to Apply

If you're passionate about delivering exceptional customer experiences and are looking for a dynamic and supportive work environment, we encourage you to apply for this exciting opportunity. Please visit our website to learn more about this role and to submit your application. [Apply Now](https://remotejobs.trendingnewsgo.com/register-candidate/) Apply for this job

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