Experienced Customer Service Representative – Aviation Industry Leader
Are you ready to take your career to new heights and join a dynamic team that's shaping the future of aviation? Look no further than blithequark, a global leader in the industry. We're on a mission to become the best airline in the history of aviation, and we're seeking a talented and passionate Customer Service Representative to join our team in Honolulu, USA.
About blithequark
At blithequark, we're more than just an airline – we're a global organization that operates in hundreds of locations around the world, serving hundreds of thousands of customers and employing tens of thousands of people. Our shared purpose is to connect people and unite the industry, and we believe that this can only be achieved with a diverse and inclusive team of employees. Our careers offer competitive advantages packages aimed at keeping you happy, healthy, and well-traveled. From employee-run "business useful resource organization" groups to international-class benefits, 401(k), and privileges like the area-to-be-had travel, blithequark is a one-of-a-kind place to work.
Why Join blithequark?
* Fly United for free – domestic and global – and bring your friends and family too!
- Flexibility: opportunities for overtime and the ability to trade shifts to work a flexible timetable.
- Phenomenal benefits: 401(k), pension plan, health insurance, and a worker assistance Plan for you and your family.
- Build your career: the opportunity to learn and grow into leadership roles with over half of our leaders beginning in the operation.
- Up to $27.00 / hour: Seniority-based pay raises with extra compensation for shift differential and beyond regular time.
Job Summary
As the face of our customer, you will be the professional in the airport who crafts meaningful connections and encourages an environment where everyone feels welcome, valued, and respected. You'll be interacting with our domestic and international customers in our lobbies and at gates, supporting them with ticketing, and luggage, greeting clients as they start and end their journey, and doing it with a smile. You'll offer a pleasant, expert, assured, and insightful career to help resolve customer travel issues and make their experience memorable.
Key Responsibilities
* Interacting with customers in a kind and beneficial manner is key to crafting memorable experiences and building customer loyalty and retention.
- Stepping up and anticipating customer needs while maintaining a robust sense of responsibility when we've inconvenienced a customer.
- Working every day with a safety mentality by ensuring we maintain ourselves and each other to the very highest standards.
- Navigating challenges through being steady but adaptable. Retaining composure and managing issues while not taking customer frustration into view.
- Running collaboratively with others, assisting your colleagues, and supporting them achieve success with new processes and technologies.
Qualifications
* High school diploma, GED, or equivalent
- Minimum of 18 years old
- Comfortable working with computers, mobile devices, and new technologies
- Physical ability to stand and walk for an 8-hour shift, as well as carry and handle luggage
- Potential to acquire a SIDA badge and meet airport requirements for badging
- Legally eligible to work in the United States without sponsorship
- Potential to meet the company attendance requirements and uniform and appearance standards
What We Offer
* Competitive salary up to $27.00 / hour
- Seniority-based pay raises with extra compensation for shift differential and beyond regular time
- Opportunities for overtime and flexible scheduling
- Comprehensive benefits package, including 401(k), pension plan, health insurance, and worker assistance Plan
- International-class benefits, including area-to-be-had travel
- Employee-run "business useful resource organization" groups
- Opportunities for career growth and development
- Collaborative and inclusive work environment
How to Apply
If you're passionate about delivering exceptional customer service and joining a dynamic team that's shaping the future of aviation, we encourage you to apply for this exciting opportunity. Please visit our website to learn more about blithequark and our careers, and to submit your application. Apply Now!
Equal Employment Opportunity
blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees. Apply for this job