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Part Time - Customer Service Associate - Tool Rental - Flexible Clover, SC (N York County) 2920

Remote role Full-time Open position

Are you passionate about delivering exceptional customer experiences and making a real difference in people's lives? Do you thrive in a fast-paced, dynamic environment where no two days are ever the same? If so, we want to hear from you! As a Part Time Customer Service Associate at blithequark, you'll play a vital role in helping our customers achieve their home improvement goals, while also growing your skills and career in a supportive and inclusive team environment.

Your Impact at blithequark

At blithequark, we're committed to helping our customers feel comfortable and confident in their shopping experience. As a Customer Service Associate, you'll be the face of our brand, providing top-notch customer service skills and genuine care for people to help them solve their home improvement challenges. Whether you're assisting customers with product selection, answering questions, or simply being a friendly presence in our stores, you'll be making a real difference in people's lives.

How We Support You

At blithequark, we believe in supporting our associates in all aspects of their lives. Whether you're looking for a part-time position or a place to plant yourself and grow, we're here to support your goals. As a blithequark associate, you'll gain access to many benefits beyond competitive pay and flexible schedules, including:

Multiple top-tier health insurance options

to prioritize your well-being

Educational opportunities

through our tuition assistance program

A company-matching 401(k)

to help you take charge of your financial future

Optional Employee Stock Purchase Program

to help you grow your wealth

A 10% Associate Discount

to help you save on the products and services you need

Learning new trade skills

through our Track to the Trades program

Your Day at blithequark

As a Customer Service Associate, you'll welcome customers to blithequark and help them find the right products and services for their home improvement needs. You'll interact with customers throughout the day, help them find and select products, occasionally load merchandise, and ensure all customer needs are met. While you'll spend most of your time listening to customers, answering questions, and organizing merchandise, your daily responsibilities may vary by department.

Customer Service Associates

work in one of the following departments, based on hiring needs and skillsets:

  • Appliances
  • Cabinets
  • Flooring
  • Live Nursery
  • Inside Garden
  • Hardware
  • Tools
  • Millwork
  • Building Materials
  • Plumbing
  • Electrical
  • Paint
  • Home Décor
  • Tool Rental
  • Pro Services

Key Responsibilities

As a Customer Service Associate, you'll be responsible for:

Welcoming customers

to blithequark and delivering friendly and professional customer service

Assisting customers

with locating and handling merchandise

Down stocking merchandise

by looking for empty areas on shelves and replenishing supplies

Processing orders and deliveries

accurately so customers receive merchandise as expected and on time

Cross-functionally training

in other areas of the store to help deliver the best customer service

Preparing merchandise

in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)

Guiding customers

through shopping or checkout

Completing other duties

as assigned

Minimum Qualifications

To be considered for this role, you'll need:

6 months of experience

using a computer, including inputting, accessing, modifying, or outputting information

6 months of experience

using common retail technology, such as smart phones and tablets

Reading, writing, and performing basic arithmetic

(addition and subtraction)

Ability to perform duties

that may require prolonged standing, sitting, and other activities necessary to perform job duties

Minimally lift 25lbs unassisted

or over 25lbs with or without an accommodation

Preferred Qualifications

While not required, we encourage candidates with:

6 months of retail and/or customer service experience

*

Bi-lingual skills

*

Certification in trade related to department

(e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Lowes commitment to growth and teamwork

extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team.

Travel Requirements

This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores.

Working Conditions

Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment.

Lifting methods

vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.

About blithequark

blithequark Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, blithequark operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., blithequark supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit blithequark.com

Lowe's is an equal opportunity employer

and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. If you're passionate about delivering exceptional customer experiences and making a real difference in people's lives, we want to hear from you! Apply now to join our team at blithequark. Apply for this job

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