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Metadata Manager

Remote role Full-time Open position

About the position At NBCUniversal, we believe in the talent of our people. It's our passion and commitment to excellence that drives NBCU's vast portfolio of brands to succeed. From broadcast and cable networks, news and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It's what makes us uniquely NBCU. Here you can create the extraordinary. Join us. The Post Production team is hiring a Metadata Manager to assist the Metadata & Operations team for our direct-to-consumer streaming service, SkyShowtime. This role will have direct responsibility for creating, optimizing, and quality assuring the metadata that appears on our streaming service - from the visible words on the platform to the behind-the-scenes tags fueling platform features. The Metadata Specialist plays a critical role in ensuring creative and operational excellence across Direct-to-Consumer platforms.

Responsibilities

  • Oversees the optimization of a high volume of descriptive metadata in English, including proofreading and copyediting services.
  • Ensures copy deliverable timelines are successfully met for fast-paced content launches.
  • Enforces style guide and metadata specifications, adjusting internal standards to accommodate Product updates when required.
  • Effectively communicates creative copy specifications with internal and external partners, including detailed style guidance presentations required for successful onboarding.
  • Provides quality assurance for all imagery on the platform.
  • Works with internal architecture, Product teams, and Director, Metadata & Operations on tooling and platform improvements.
  • Coordinates the translation of metadata across several languages.
  • Monitors and reports on system performance, identifying defects and ensuring reliability and availability.
  • Identifies strengths, weaknesses, opportunities, and threats associated with initiatives and projects.
  • Supports Supervisor, Metadata & Operations in company-wide initiatives.
  • Creates up-to-date documentation around workflows and best practices across the team.
  • All other duties as assigned.

Requirements

  • 5+ years editorial copyediting and proofreading experience.
  • Excellent writing and presentation skills and must be willing to complete copywriting, proofreading, and keyword tagging test.
  • Ability to write in a wide variety of styles (short and long-form), adjusting for purpose, audience, tone, and copy specification guidelines.
  • Film and television subject matter expertise, including a demonstrated interest in current events, pop culture, and sports entertainment.
  • The ability to prioritize and concurrently handle multiple, time sensitive requests in a high-pressure environment.
  • Working knowledge of digital artwork deliverables including, but not limited to photograph, key art, and logo treatments.
  • Hands-on experience with content management systems and publishing workflows.
  • Ability to support an ever-changing content pipeline 7 days a week; must be willing to work evenings, weekends, extended hours or holidays as needed.
  • Must have unrestricted work authorization to work in the United States.
  • Must be willing to travel for business as needed with the potential for short term assignment(s) at NBC facilities.

Nice-to-haves

  • Exceptional technical, analytical, organization, research, and presentation skills.
  • Familiarity with Gracenote or other metadata aggregation services and content management systems.
  • Strong comfort level with taxonomy management and metadata best practices.
  • Curiosity for consumer insight research, cultural nuance, and linguistic diversity.
  • While fluency in English is required, proficiency in any Spanish, Nordic, or Central and Eastern European languages is a plus.

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