Experienced Part-Time Remote Survey Research Interviewers – Flexible Work Schedule, Competitive Pay
About Hendall Inc.
At Hendall Inc., we are a dynamic and innovative company dedicated to delivering exceptional research and survey services to our clients. Our mission is to provide high-quality data and insights that help businesses and organizations make informed decisions. We are committed to fostering a culture of excellence, diversity, and inclusion, where our employees can grow and thrive in their careers.Join Our Team of Remote Survey Research Interviewers
We are seeking experienced and motivated individuals to join our team of Remote Survey Research Interviewers. As a part-time survey research interviewer, you will play a critical role in conducting structured calls and completing short surveys, entering participant responses into our computer-assisted telephone interviewing (CATI) system. If you have excellent communication skills, a strong work ethic, and a passion for research, we encourage you to apply for this exciting opportunity.Key Responsibilities
As a Remote Survey Research Interviewer, your key responsibilities will include:- Conducting outbound calls using a structured protocol to gather data from participants
- Accurately capturing details of each call made into our CATI system
- Being on the phone for a full shift and making a high volume of calls with specific time constraints
- Completing all training activities and following written communication scripts
- Maintaining standards for quality and production, and being receptive to constructive feedback
Minimum Qualifications
To be considered for this role, you must have:- A bachelor's degree or at least 4 years' work experience
- Demonstrated verbal, written, and interpersonal communication skills
- Demonstrated active listening skills and the ability to navigate our survey system while accurately entering data
- A clear and professional telephone speaking voice and ability to read accurately from a script
- Computer literacy skills, including keyboard skills, ability to enter data accurately, and basic troubleshooting for using and accessing computer systems
- Fluent in reading and writing in English
- Ability to work a set schedule to meet project objectives, including a minimum of 20 hours during the calling effort
- Hours available are Monday through Friday, 12pm to 8pm Eastern, with a set daily schedule preferred
Preferred Qualifications
While not required, we prefer candidates with:- Prior experience as a survey research interviewer
- Previous experience collecting and recording data over the phone or in person
- Experience working with MS Office products, such as MS Teams, Word, and Excel
Skills and Competencies Required for Success
To excel in this role, you will need:- Excellent communication and interpersonal skills
- Strong active listening skills and attention to detail
- Ability to work independently and as part of a team
- Basic computer skills and ability to learn new systems
- Flexibility and adaptability in a fast-paced environment
Career Growth Opportunities and Learning Benefits
At Hendall Inc., we are committed to providing our employees with opportunities for growth and development. As a Remote Survey Research Interviewer, you will have access to:- Comprehensive training and onboarding program
- Ongoing coaching and feedback to help you improve your skills
- Opportunities for professional development and advancement within the company
- A dynamic and supportive work environment that encourages collaboration and innovation
Work Environment and Company Culture
As a Remote Survey Research Interviewer, you will work from the comfort of your own home, with the flexibility to manage your schedule and work at your own pace. Our company culture values:- Excellence and quality in all aspects of our work
- Collaboration and teamwork to achieve common goals
- Continuous learning and professional development
- Respect and inclusivity for all employees and clients
Compensation, Perks, and Benefits
As a Remote Survey Research Interviewer, you will receive:- A competitive hourly rate of $15-$17.75 per hour
- Opportunities for overtime and bonuses
- A comprehensive benefits package, including health insurance, paid time off, and retirement savings
- A dynamic and supportive work environment that encourages collaboration and innovation