Experienced Remote Entry Level Collector – Las Vegas Based – Work from Home Opportunity with Competitive Salary and Benefits
Remote roleFull-timeOpen position
About Workwarp and Our Mission
At Workwarp, we are a dynamic and innovative company that is dedicated to providing exceptional customer service and support to our clients. Our mission is to deliver high-quality solutions that meet the evolving needs of our customers, and we are seeking a talented and motivated individual to join our team as a Remote Entry Level Collector. As a Remote Entry Level Collector, you will play a critical role in our company's success by handling inbound and outbound calls, assisting owners with their accounts, and maintaining accurate records.
About the Role
We are seeking a highly skilled and experienced Remote Entry Level Collector to join our team. As a Remote Entry Level Collector, you will be responsible for handling inbound and outbound calls, assisting owners with their accounts, and maintaining accurate records. You will also be responsible for performing all collection activity in accordance with company and Federal regulations, maintaining required levels of phone activity, contact percentages, and other key performance indicators.
Key Responsibilities
* Perform all collection activity in accordance with company and Federal regulations, including the Fair Debt Collection Practices Act (FDCPA)
* Maintain required levels of phone activity, contact percentages, and other key performance indicators
* Legally, ethically, and confidentially handle any correspondence and/or payments received
* Maintain detailed and organized support documentation related to the handling of any owner account
* Request skip tracing as necessary
* Assist all members of collections staff with daily processes and procedures when required
Requirements
* High School/GED
* 1 year of experience in a related area
* Excellent communications skills
* Must meet federal and state licensure requirements
* Flexible Schedule: Monday-Saturday from 8am to 11pm
Preferred Qualifications
* Over 2 years of related experience
* 3rd Party collection experience
* Skip tracing experience
* Timeshare Industry experience
About Our Company Culture
At Workwarp, we value our employees and strive to create a positive and supportive work environment. We offer a range of benefits and perks, including:
* Competitive salary and bonus potential
* DAY ONE benefits, including medical, dental, and vision insurance
* Paid vacation time and paid sick days
* 401(k) program with company match
* Tuition reimbursement programs
* Numerous learning and advancement opportunities
* And more!
Why Join Our Team?
We are a dynamic and innovative company that is dedicated to providing exceptional customer service and support to our clients. Our team is passionate about delivering high-quality solutions that meet the evolving needs of our customers, and we are seeking talented and motivated individuals to join our team. As a Remote Entry Level Collector, you will have the opportunity to work from home, enjoy a competitive salary and benefits, and contribute to the success of our company.
How to Apply
If you are a motivated and experienced individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you!
Equal Opportunity Employer
Workwarp is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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