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Experienced Full Stack Total Rewards Manager – Compensation, Benefits, and Employee Experience

Remote role Full-time Open position

About Direct Travel

At Direct Travel, we're not just a leading provider of corporate travel management services – we're a team of passionate professionals dedicated to delivering exceptional experiences for our clients and employees alike. With over 40 years of expertise in the industry, we've built a reputation for providing customized travel programs that drive value, savings, and innovation. As a rapidly growing company with offices in over 80 locations, we're constantly seeking talented individuals who share our passion for travel, customer service, and employee satisfaction.

Join Our Team as a Full Stack Total Rewards Manager

We're seeking an experienced and results-driven Total Rewards Manager to join our People Operations team in a fully remote role. As a key member of our team, you'll be responsible for developing, implementing, and managing our total rewards programs to ensure they're competitive, equitable, and aligned with our organizational goals. If you're a seasoned professional with a passion for total rewards, compensation, and benefits, we encourage you to apply for this exciting opportunity.

Expedition Expectations

As a Total Rewards Manager at Direct Travel, you'll be responsible for the following key areas:

  • Total Rewards Strategy: Develop and implement total rewards strategies that attract, retain, and motivate top talent while ensuring internal equity and external competitiveness.
  • Market Analysis: Conduct regular market analysis to benchmark our total rewards packages against industry standards and ensure our offerings remain competitive. Manage salary and benefits surveys participation to ensure practices, programs, and offerings are informed by the current market.
  • Budget Management: Manage the total rewards budget and forecast program costs in collaboration with the Finance team.
  • Compliance: Ensure compliance with all relevant regulations and laws governing total rewards practices, including FLSA, EEO, ERISA, ACA, HIPAA, COBRA, and other regulatory requirements.
  • Communication and Education: Develop communication strategies to educate managers and employees on total reward policies, practices, processes, and programs to promote understanding and transparency.
  • Data Analysis: Analyze total rewards data and metrics to identify trends, opportunities, and areas for improvement and make data-driven recommendations to enhance our total rewards programs.
  • Collaboration: Collaborate with HR partners, finance, and business leaders to align total rewards strategies with organizational objectives and priorities.

Compensation Management

As a Total Rewards Manager, you'll be responsible for the following compensation-related tasks:

  • Compensation Policy Development: Develop and maintain compensation policies and procedures to ensure consistency and compliance.
  • Job Descriptions: Create and maintain detailed job descriptions to support job evaluation and compensation decisions.
  • Job Evaluation: Lead job evaluation processes to ensure accurate exemption status, job classifications, and appropriate compensation levels. Design and maintain career ladder structure for multiple job families and functions.
  • Salary Structure: Design and maintain salary structures, ensuring they are equitable, transparent, and scalable to support organizational growth.
  • Pay Equity Analysis: Conduct pay equity analyses to ensure fairness and compliance with equal pay regulations.
  • Variable Pay Programs: Develop, implement, and manage variable pay programs, including bonuses, incentives, and commission structures, to drive performance and reward achievement.
  • Long-Term Incentive Programs: Work closely with CEO and CPO to align long-term incentive programs for a private organization.
  • Performance Management: Integrate overall performance management into compensation strategies to support employee development, drive a pay-for-performance culture, and align to organizational goals. Oversee the merit increase process, including setting guidelines and managing budget allocations.

Benefits Management

As a Total Rewards Manager, you'll be responsible for the following benefits-related tasks:

  • Plan Design and Administration: Design and administer employee benefit plans, ensuring they meet the diverse needs of our workforce.
  • Vendor Management: Evaluate and select benefits vendors, manage relationships with benefits providers, and ensure optimal service delivery.
  • Wellness Programs: Design and implement wellness programs to promote employee health and well-being and encourage full utilization of offerings.
  • Open Enrollment: Manage the open enrollment process, including planning, communication, and support for employees during enrollment periods.
  • Employee Assistance Programs (EAPs): Oversee EAPs to support employees' mental and emotional well-being.
  • Retirement Plans: Manage retirement plans, such as 401(k), RRSPs or pension plans, ensuring they are competitive and well-administered.
  • Leave Management: Administer various types of employee leave, including FMLA, parental leave, and other leave programs.
  • Employee Feedback: Gather and analyze employee feedback on benefits to ensure offerings meet employee needs and preferences.
  • Cost Analysis and Optimization: Analyze and optimize benefits costs while maintaining or improving the quality of offerings.

Going the Extra Mile

To be successful in this role, you'll need:

  • Bachelor's degree in Human Resources, Business Administration, or related field experience
  • Minimum of 8 years of experience in total rewards, compensation, or benefits, with a demonstrated track record of success in developing and implementing total rewards programs
  • In-depth knowledge of total rewards best practices, market trends, and regulations
  • Strong analytical skills with the ability to interpret complex data and draw meaningful insights
  • Excellent communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels of the organization
  • Certified Compensation Professional (CCP) and/or Certified Employee Benefit Specialist (CEBS) designation preferred
  • Proficiency in HRIS systems and total rewards software
  • Advanced Microsoft Suite skills (e.g., Excel, PowerPoint)

Benefits Onboard

At Direct Travel, we offer a comprehensive benefits package that includes:

  • Medical, Dental, and Vision benefits
  • Employee rewards and recognitions program
  • Total Rewards Package, which includes Wellness, Sustainability, DE&I initiatives, and Mental Health Support

Our Brand Voyage: About Direct Travel

Direct Travel is a leading provider of corporate travel management services, with a reputation for delivering exceptional experiences for our clients and employees. We're a rapidly growing company with offices in over 80 locations, and we're committed to creating a culture of innovation, collaboration, and employee satisfaction.

Join Our Team Today!

If you're a seasoned professional with a passion for total rewards, compensation, and benefits, we encourage you to apply for this exciting opportunity. Don't worry if you don't meet every single requirement – we value a great attitude and a willingness to learn above all. Submit your application today and take the first step towards charting a new course in your career!

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