[Remote] Lease Admin Sr. Manager

Note: The job is a remote job and is open to candidates in USA. Cushman & Wakefield is a leading global real estate services firm, and they are seeking a Lease Admin Sr. Manager to oversee a team responsible for Portfolio Administration. The role involves managing day-to-day activities, ensuring client needs are met, and providing leadership and development to staff.

Responsibilities

• Manage or provide account oversight for Portfolio Administration for dedicated account
• Oversee associates and operations on a day-to-day basis ensuring work is completed and deadlines are met
• Provide leadership to staff with the goal of maximizing technology resources and improving processes
• Provide direction, coaching, and career development to assigned staff
• Provide new team integration and recruiting support including the interviewing and onboarding process
• Develop training and ensure all training and continuing education needs are met for each associate and manager
• Create and maintain trust and strong relationships with team members, leadership, and clients
• Ensure account needs are met while following the scope outlined in the client service agreements
• Provide superior client service to internal and external clients
• Recommend new approaches, policies, and procedures to drive continual improvements in efficiency of services performed
• Continuously seek business expansion opportunities with existing clients and develop those opportunities
• Outline or oversee the continuous updates to the process playbooks
• Provide timely and accurate reporting to senior leadership and clients
• Handle or oversee monthly rent and other critical reporting for clients and senior leadership
• Provide regular feedback to leadership regarding issues, challenges, and areas for additional focus
• Execute high profile projects that will require special attention and reporting as assigned by senior leadership
• Collaborate with other divisions and Client entities including Transaction Management, Facilities Management, Construction/Design, legal, etc. as needed
• Support and assist with department and companywide initiatives and ensure company standards are implemented, met, and maintained
• Demonstrate initiative and reflect a sense of urgency in daily duties by meeting or improving upon deadlines
• Stay up to date on the latest industry standards and trends

Skills

• Manage or provide account oversight for Portfolio Administration for dedicated account
• Oversee associates and operations on a day-to-day basis ensuring work is completed and deadlines are met
• Provide leadership to staff with the goal of maximizing technology resources and improving processes
• Provide direction, coaching, and career development to assigned staff
• Provide new team integration and recruiting support including the interviewing and onboarding process
• Develop training and ensure all training and continuing education needs are met for each associate and manager
• Create and maintain trust and strong relationships with team members, leadership, and clients
• Ensure account needs are met while following the scope outlined in the client service agreements
• Provide superior client service to internal and external clients
• Recommend new approaches, policies, and procedures to drive continual improvements in efficiency of services performed
• Continuously seek business expansion opportunities with existing clients and develop those opportunities
• Outline or oversee the continuous updates to the process playbooks
• Provide timely and accurate reporting to senior leadership and clients
• Handle or oversee monthly rent and other critical reporting for clients and senior leadership
• Provide regular feedback to leadership regarding issues, challenges, and areas for additional focus
• Execute high profile projects that will require special attention and reporting as assigned by senior leadership
• Collaborate with other divisions and Client entities including Transaction Management, Facilities Management, Construction/Design, legal, etc. as needed
• Support and assist with department and companywide initiatives and ensure company standards are implemented, met, and maintained
• Demonstrate initiative and reflect a sense of urgency in daily duties by meeting or improving upon deadlines
• Stay up to date on the latest industry standards and trends

Benefits

• Health, vision, and dental insurance
• Flexible spending accounts
• Health savings accounts
• Retirement savings plans
• Life, and disability insurance programs
• Paid and unpaid time away from work

Company Overview

• Cushman & Wakefield is a real estate services firm that offers retail investment, energy management, and property services. It was founded in 1917, and is headquartered in Chicago, Illinois, USA, with a workforce of 10001+ employees. Its website is https://www.cushmanwakefield.com.

Company H1B Sponsorship

• Cushman & Wakefield has a track record of offering H1B sponsorships, with 3 in 2025, 6 in 2024, 2 in 2023, 6 in 2022, 1 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.

Apply tot his job Apply To this Job