Customer Service/Data Entry Clerk (Remote) at blithequark
Are you a motivated individual with a knack for customer service and data entry? Do you thrive in a dynamic environment where no two days are the same? We're searching for a Customer Service Representative/Data Entry Specialist to join our team at blithequark, a leading global business process outsourcing (BPO) and marketing firm. In this role, you'll play a pivotal part in ensuring smooth operations by accurately entering data and assisting customers with their production orders. With comprehensive training provided, you'll have the opportunity to transition to a hybrid remote setup, offering flexibility and convenience.
Overview of blithequark
At blithequark, we're a U.S.-based global BPO and marketing firm with a 30-year track record of success. Our team is drawn from the United States, Canada, Philippines, India, Colombia, and more, allowing us to offer clients deep cost savings and a wide range of service solutions. Our expertise includes operational support, customer service and business development, digital marketing, and technology solutions. With a global workforce, we're committed to helping our clients achieve their goals.
What You'll Do
As a Customer Service Representative/Data Entry Specialist at blithequark, you'll be responsible for:
* Reviewing and completing Enrichment Tasks as defined and trained by our clients
* Primary work will be application data entry, vendor resource verifications, board certifications, and following up with various state boards for statuses
* Transferring data from various sources into electronic files and/or digital databases systems
* Sorting and organizing data
* Involved with either voice or non-voice processes, as required
* Managing either inbound/outbound calls in a professional manner
* Verifying information provided to our clients by 3rd party entities by using online databases to cross-check information
* May be required to perform additional duties and tasks as required by the Company
Why We Think This Job is Great
* It's a full-time, 100% remote position where you'll work from home
* You'll have clear goals and the training resources you need to deliver. How you execute and deliver is up to you
* Our team is dynamic and supportive, with a focus on collaboration and open communication
* We offer a range of benefits and perks, including flexible working hours, professional development opportunities, and a comprehensive compensation package
Qualifications
To be successful in this role, you'll need:
* Willingness to work on both, voice and non-voice processes
* Experience in an outbound/inbound call center, inside sales experience, or related sales or customer service experience is a plus
* Excellent written and verbal communication skills
* Availability to work 40 hours per week, starting immediately
* Adaptability and flexibility, demonstrating abilities to work with process and information changes
* Ability to work independently or as an active member of a team
* Support for a WFH set-up
* A stable internet connection
* A computer-savvy candidate is preferred
What We Offer
At blithequark, we're committed to providing our employees with a range of benefits and perks, including:
* Comprehensive training and development opportunities
* Flexible working hours and remote work options
* Competitive compensation and benefits package
* Opportunities for career growth and advancement
* Collaborative and supportive team environment
* Professional development opportunities, including training and education programs
* Recognition and rewards for outstanding performance
How to Apply
If you're a motivated and customer-focused individual with a knack for data entry, we'd love to hear from you. Please submit your current resume and a cover letter outlining your experience and qualifications for this role. We can't wait to hear from you!
About blithequark
At blithequark, we're a global BPO and marketing firm with a 30-year track record of success. Our team is drawn from the United States, Canada, Philippines, India, Colombia, and more, allowing us to offer clients deep cost savings and a wide range of service solutions. Our expertise includes operational support, customer service and business development, digital marketing, and technology solutions. With a global workforce, we're committed to helping our clients achieve their goals.
Join Our Team
If you're looking for a dynamic and supportive work environment, with opportunities for career growth and advancement, we'd love to have you join our team at blithequark. Please submit your application today and take the first step towards a rewarding and challenging career with us.