Experienced Pharmacy Technician for Remote Work in Worcester, MA - Join Reliant Medical Group, Part of UnitedHealth Group Optum
Transforming Healthcare through Innovation and Compassion
At Reliant Medical Group, part of the Optum family of businesses under UnitedHealth Group, we're on a mission to revolutionize the healthcare landscape. As a community-based, multi-specialty, physician-led organization, we're dedicated to delivering high-quality patient care, improving health outcomes, and enhancing the overall healthcare experience. We're seeking a skilled and compassionate Pharmacy Technician to join our team in Worcester, MA, with the flexibility to work remotely after completing a comprehensive 6-week on-site training.
About Our Organization
Reliant Medical Group is committed to making a meaningful difference in the lives of our patients and team members. By focusing on value-based care, we're able to prioritize the well-being of our patients over volume, ensuring that everyone receives the attention and care they deserve. As part of the Optum family, we leverage the resources and expertise of UnitedHealth Group to drive innovation and excellence in healthcare delivery.
Job Overview
We're looking for an experienced Pharmacy Technician to provide operational support to our Prescription department. As a Pharmacy Technician with our team, you'll play a vital role in ensuring the smooth processing of prescriptions, interacting with patients and healthcare professionals, and maintaining the highest standards of quality and patient care.
Key Responsibilities
- Perform assigned duties as directed by the Prescription Specialist Supervisor, ensuring timely and accurate processing of prescriptions.
- Interact effectively and professionally with all location departments, patients, prescribers, payors, and pharmacies related to prescription requests.
- Develop proficiencies in utilizing Epic Works independently, handling multiple tasks, and managing workflows efficiently.
- Greet patients over the telephone, ensuring prompt service and addressing their needs in a compassionate and professional manner.
- Perform computer entry of prescription information, including patient search, prescriber search, drug selection, prescription interpretation, and chart review.
- Accurately review and process e-prescriptions, faxed prescriptions, my-chart renewals, and patient calls according to Prescription Department guidelines.
- Communicate effectively with patients regarding any issues that may delay their prescriptions and work with the Prescription Specialist Supervisor to resolve these issues promptly.
- Assist with maintaining the prescription pool, managing open encounters, and in-basket management to ensure seamless operations.
- Follow all asset protection and personal safety guidelines as outlined in the department's Policy and Procedures.
- Obtain correct Prior Authorizations forms and complete the prior authorization process for medications not covered by patient insurance.
Requirements and Qualifications
Essential Qualifications
- High School Diploma/GED or higher.
- Current unencumbered Pharmacy Technician license in the State of Massachusetts.
- 1+ year of retail Pharmacy Technician experience.
- Physical health sufficient to meet the ergonomic standards and demands of the position.
Preferred Qualifications
- Experience working in a fast-paced pharmacy environment with a high volume of prescriptions.
- Proficiency in Epic Works or similar pharmacy management systems.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
Skills and Competencies
- Strong organizational and time management skills.
- Attention to detail and accuracy in processing prescriptions.
- Compassionate and patient-centered approach to care.
- Ability to adapt to changing priorities and workflows.
- Effective communication and problem-solving skills.
What We Offer
At UnitedHealth Group, we believe in rewarding talent and providing a comprehensive benefits package that supports your overall well-being. Some of our offerings include:
- Competitive base pay and performance rewards.
- Paid Time Off and 8 Paid Holidays.
- Medical, Dental, Vision, Life, and AD&D Insurance.
- Short-term and Long-Term Disability coverage.
- 401(k) Savings Plan and Employee Stock Purchase Plan.
- Education Reimbursement and Employee Discounts.
- Employee Assistance Program and Employee Referral Bonus Program.
- Voluntary Benefits, including pet insurance, legal insurance, and LTC Insurance.
Career Growth and Development
At Reliant Medical Group and UnitedHealth Group, we're committed to your career growth and development. You'll have access to training and development opportunities that will help you succeed in your role and advance in your career. Our management team is dedicated to providing clear direction, feedback, and coaching to ensure your success.
Work Environment and Culture
As a remote Pharmacy Technician, you'll have the flexibility to work from home after completing our comprehensive 6-week on-site training in Worcester, MA. We're committed to fostering a culture of inclusivity, diversity, and equity, where everyone feels valued and supported. Our team is passionate about delivering exceptional patient care and making a positive impact in our community.
Join Our Team
If you're a compassionate and skilled Pharmacy Technician looking for a new challenge, we encourage you to apply for this exciting opportunity. At Reliant Medical Group and UnitedHealth Group, we're committed to making a difference in the lives of our patients and team members. Apply now and join our team of dedicated professionals who are shaping the future of healthcare.